Overview
At Charles Tyrwhitt our purpose is to "Make it easy for men to dress well" and we are looking for a Sales Assistant for our store in Bluewater Shopping Centre. This contract is 8 hours per week (overtime also available). Candidates must be flexible to work across weekends with some weekday availability, including Bank Holidays.
What you will be doing
As a Sales Assistant at CT, you will be responsible for offering exceptional customer service and maximising sales and KPI targets. You will use expert product and selling skills to help customers, stay up to date with the latest store ranges and promotions, and collaborate with your team to support store success. You will also perform stock-related tasks such as stock accuracy checks, replenishment, and processing deliveries. You will help maintain high visual merchandising and store housekeeping standards, adhering to VM and Health and Safety guidelines.
What we are looking for
We align with our 3 BE\'s: "BE the BOSS", "BE the CUSTOMER" and "BE the BEST". We value a creative and entrepreneurial mindset and a collaborative environment. We are looking for hard-working people with a pro-active approach, who can contribute to a positive team dynamic.
* Excellent bonus scheme - bonuses are paid quarterly when your store hits target. Teamwork and rewards are part of our culture.
* Uniform - retail colleagues are entitled to a uniform allowance which is refreshed every 6 months.
* We will help you get to work too! Cycle to work scheme, relocation packages to support career development and season ticket loans for those based in London stores.
* We are serious about having fun at work. Each store has a fun fund for parties, treats, social activities and team-building events.
* The Tyrwhitt Academy supports your professional development with training in product knowledge, customer service, and other skills. Apprenticeship-level qualifications are available to store colleagues while earning your full wage.
* Previous experience in a retail or hospitality setting with a focus on customer service
* High levels of enthusiasm, drive, and motivation
* Strong interpersonal and communication skills
* Ability to work confidently alone while contributing positively to a team environment
* Ability to quickly build rapport with customers
* Commitment to delivering exceptional customer service
About Charles Tyrwhitt
Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (while studying Geography at Bristol University) believed a better shirt at better value could be made for everyone. Over 3 decades later, CT is about more than collars and cuffs. Our purpose remains to make it easy for men to dress well. We provide stylish solutions for every occasion, with a unique product offering and exceptional customer service. We are a London-based brand with stores across the United Kingdom, France, and the United States, and a Global Head Office in London Bridge. Our teams support our online presence in North America, Canada, Europe and Australia, with a distribution centre and contact centre in Milton Keynes. We are committed to doing the right thing for people, customers, suppliers and communities, including charitable giving and ongoing improvements in our social and environmental impact.
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