We are looking for an ambitious and credible leader to join us as Head of Performance Improvement initially on a secondment / acting up basis. This is a high-profile leadership opportunity at the centre of operational performance, improvement, assurance and strategic decision-making within a large and complex mental health organisation. The role leads the Trust’s approach to performance reporting, performance improvement and performance management – working closely with Executive Directors, Care Groups, operational leaders, analytics teams and corporate functions to strengthen how the organisation uses information to improve quality, productivity and operational effectiveness. This role requires someone who can move confidently between strategic leadership and technical detail. The successful candidate will be comfortable discussing organisational priorities and improvement trajectories with senior leaders, while also engaging credibly with analysts and BI teams around data definitions, metric specifications, reporting methodologies, dashboard design and interpretation of complex information.
- Leading the Trust’s performance reporting and improvement function
- Supporting the development of a comprehensive organisational performance framework aligned to national standards and the NHS Oversight Framework
- Leading production and development of high-quality Board and Executive reporting, including the Integrated Performance Report
- Supporting Care Groups and senior leaders to use information to drive operational improvement, productivity and quality of care
- Developing more proactive and prospective approaches to reporting, analysis and early warning indicators
- Working closely with Business Intelligence, analytics and digital colleagues to develop fit-for-purpose dashboards, reporting solutions and performance metrics
- Providing expert advice and challenge to Executive Directors, senior clinicians and operational leaders on performance and improvement issues
- Supporting strategic planning, capacity and demand work, productivity improvement and benchmarking activity
- Developing organisational capability in the effective use of data, information and performance management approaches
- Representing the Trust internally and externally on performance improvement matters
North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.
- We will provide consistently high-quality care closer to home.
- With our partners in North London and each borough we will ensure equity of outcome for all.
- We will offer great places to work, providing staff with a supportive environment to deliver outstanding care.
- We will be more effective as an organisation by pioneering research, quality improvement and technology.
Why NLFT?
- We develop and retain our staff through leadership behaviours and managers programme and many more opportunities.
- We promote flexible working and support staff with a range of health and wellbeing initiatives.
- NHS Discounts, generous annual leave and NHS pension scheme.
- Excellent internal staff network.
Values
- We Are Kind
- We Are Respectful
- We Work Together
- We Keep Things Simple
- We Empower
- We Are Proudly Diverse
In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.
