Furthermore, we proudly endorse and provide a platform for our Employee Resource Groups, such as Kaplan Pride, Higher Ground Race, Ethnicity and Cultural Heritage Group, and Parents and Carers. These groups serve as vital forums for support, connection, and advocacy within our company.
Responsibilities & Qualifications
* Excellent oral, written and communication skills including a positive tone of voice.
* Aptitude for building rapport and influencing.
* Ability to input data quickly and accurately.
* Strong attention to detail.
* Interest in customers and helping them to achieve their goals.
* Sociable, friendly disposition.
* Ability to prioritise and plan workload under tight deadlines.
* A solution oriented, result focused, enabling approach.
* Ability to think strategically and manage changes in systems and procedures.
* Commitment to the highest standards of customer service.
* Detailed understanding of both internal and external admissions policies and procedures.
* Willingness to work flexible hours where required (including some weekends during critical periods).
* Multicultural outlook and interest in working with international students.
* Strong written and spoken English.
* Competence with Microsoft packages including Outlook, Word, Excel and PowerPoint.
* Previous experience in an admissions or student recruitment related role is highly desirable but not essential.
About the Company
Kaplan International Pathways, a division of Kaplan Inc., offers international students a wide range of flexible study options - from University preparation programmes in the UK, Australia, USA and Japan through to full degree programmes in Singapore, Hong Kong and Australia. Through our academic partnerships with leading universities, our expertise in student recruitment, our exceptional teaching and a real focus on customer service and pastoral care, each year we are proud to welcome thousands of students from more than 100 countries through the doors of our colleges.
In the UK, we operate 9 campus-based colleges in partnership with Bournemouth University, University of Glasgow, University of Liverpool, Nottingham Trent University, University of Nottingham, University of Brighton, University of Essex, University of York and University of West of England, Bristol and an off-campus college in London offering pathways to 7 leading well-ranked UK universities.
As well as a competitive salary, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes:
Benefits
* 28 days annual leave
* Big discounts on Kaplan courses for you and your family
* 24/7 confidential helpline providing counselling and other support services
* Company pension contributions
* Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels
* Medicash Health Cash Plan
* Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time.
#J-18808-Ljbffr