**Role Overview**
As a Retail Shift Manager, you will play a vital role in maintaining the high standards of our store. You will be responsible for motivating and supporting your team, ensuring the smooth operation of shifts, and providing an exceptional customer experience.
**Key Responsibilities:**
* Motivate and support your team to achieve targets in a fast-paced environment
* Solve problems quickly and delegate tasks effectively
* Create an environment where colleagues can succeed and thrive
* Manage operations within the store and lead by example
* Ensure freshness, cash processes, inventory, and stock management are maintained
**Requirements:**
* Experience leading a team in a busy, dynamic environment
* Ability to delegate tasks and motivate team members
* Patience and friendly manner with the ability to remain calm under pressure
* Passion for delivering excellent customer service
* Proactive approach to developing team members and improving store operations
**Benefits:**
* Competitive hourly pay rate based on equal opportunity and pay structures
* Bonus for work during bank holidays and night shifts
* Generous benefits package designed to support well-being and life outside of work
* Opportunities for career progression and professional development