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RECEPTIONIST / STUDENT SERVICES ASSISTANT, Winchester
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Client:
Location:
Winchester, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
13e6539f0681
Job Views:
5
Posted:
29.06.2025
Expiry Date:
13.08.2025
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Job Description:
POSITION ANNOUNCEMENT
RECEPTIONIST / STUDENT SERVICES ASSISTANT
Office Location(s): Franklin County Campus, 925 Dinah Shore Blvd. Winchester, TN 37398
DEPARTMENT: Student Services FUNCTIONAL AREA: G2 Academic & Student Support
JOB FAMILY: Support Staff - Hourly CLASSIFICATION: Part-Time, Non-exempt
SUMMARY
Under the general supervision of the Student Services Coordinator, the Receptionist/Student Services Assistant will answer incoming calls, relay messages, and greet and direct campus visitors. He/she will serve as the primary point of contact in the front office providing academic program information, assisting students with the admission process, and answering frequently asked questions.
MINIMUM QUALIFICATIONS
* High School Diploma or Equivalent and approved work experience of at least one year
* Ability to effectively utilize Microsoft Office programs and other basic computer software.
* Strong customer service skills, effective oral and written communication, and organizational and planning skills
PREFERRED QUALIFICATIONS
* Technical diploma or higher with an emphasis in Administrative Office Technology or related area in industry or higher education environment.
KNOWLEDGE, SKILLS, AND ABILITIES
* Ability to deal tactfully with the public and co-workers.
* Ability to exercise good judgement in evaluating situations and making decisions.
* Ability to express ideas clearly, concisely, and convincingly.
* Ability to move throughout the facility numerous times during the shift.
RESPONSIBILITIES
* Answer and relay incoming calls, greet and assist visitors, disseminate information about the institution in person, by phone, and by email or virtual contact.
* Preparing reports, tracking documents, record keeping, and communication.
* Assist students to navigate the MyTCAT Portal to complete admission requirements and related information.
* Work directly with student services to provide support in all areas of Banner and other software.
* Assist instructional staff with clerical needs and basic printer/computer support.
* Assist with food drives, student events and activities.
* Scan and email delivery receipts/packing slips, invoices to accounts payable.
* Assist with tours and coordination of campus events as needed.
* Assist employees with reserving a vehicle (coordinated through Melody Terry)
* Assist with Dual Enrollment activities as needed.
* Other duties as assigned by student services/administration.
TIMELINE: Applications will be reviewed immediately.
HOURLY WAGE: $18.00 PAYROLL: Monthly on the 15th day of the month.
GENERAL INFORMATION: Background checks will be completed on all new hires. The selected candidate will be asked to sign a background release authorizing TCAT-Shelbyville to complete a background check which includes the following:
Sex Offender Registry Driving History
County Criminal National Criminal Database
Federal Criminal Sanctions and Disciplinary Database
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