Casual Stadium Catering Concourse Stand Manager
Sodexo, Newcastle, England, United Kingdom
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Overview
Be part of a world leading food and facilities management company at St. James’ Park, Newcastle United Football Club. This is a fantastic opportunity to join Sodexo Live! for Matchday and Non-Matchday events, with opportunities for career progression in a fast and innovative catering facility.
We are looking for outstanding customer-focused individuals to join a team that delivers exceptional experiences. Bring personality, your background, and your desire for delighting others. In return we’ll support you to thrive.
Role Responsibility
* Attend pre-match and de-brief meetings at specified times with the Stadium Retail Catering Manager
* Check opening stock on all nominated catering outlets
* Document any alterations on Team Leaders stock sheet
* Transfer skims/stock to various locations
* Brief all catering staff prior to service
* Ensure all catering outlets are ready to start service at the scheduled time of opening
* Assist Team Leaders when necessary
* Recognise staff potential and promote staff development and incentives
* Complete and sign all relevant documentation as laid down by company procedures
* Deal with customer complaints or feedback efficiently and in a professional manner escalating any issues to senior management
* Carry out stock checks at designated times
* Carry out security checks as laid down in company procedures
* Be flexible & adaptable to changes
* To comply fully with all regulations relating to Food safety and health and safety
* Comply with all company policies and procedures including uniform policy, ensuring all staff are also adhering to these
* Wear all allocated uniform and PPE for all shifts and follow hygiene guidelines
* Ensuring correct and hygiene handling (processing) of food items is maintained
* To partake in any training as required by both legislation and the Company
* Check catering outlet at end of service for cleanliness and ensuring any subsequent cleaning required is completed
* Any other duty that is of a reasonable request
The Ideal Candidate
* Excellent verbal communication skills
* Being friendly yet professional
* Good attention to detail and punctuality
* Experience within a hospitality, catering or bar setting
* Experience in managing a team
* Experience in cash handling and stock control
About The Company
Sodexo Live!
We’re Experience Makers. We’re go-getters, fanatic foodies, and community pillars. At Sodexo Live! build a career where everyday is anything but normal. Our experiences are unique, and so are our people. Bring personality, your background, and your desire for delighting others. In return we’ll give you all you need to thrive.
We Belong to a team that feels like family, act with purpose and be inclusive, thrive in our career, while able to Be Live in the moment creating exceptional memories. After giving it all, you’ll return home knowing that you’ve played your part in creating a truly unforgettable moment. Be part of something greater.
Why choose Sodexo Live! – At Sodexo Live! we believe in making every moment count, for the guests we serve and for our team members. We take pride in crafting exceptional events at prestigious venues and communities worldwide. Sodexo Live! is part of Sodexo which provides catering, facilities management and more to 100 million consumers daily in 56 countries.
Seniority level
* Mid-Senior level
Employment type
* Temporary
Job function
* Management and Manufacturing
Industries
* Facilities Services
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