Overview
At Bill’s we expect you to care, unconditionally, for both our guests and food, so no matter which role you choose, our aim is to ensure that everyone leaves happy.
We offer a competitive salary, and we have an expectation that a Waiter or Waitress will be able to show us:
* Guest focus, playing a key role in ensuring everyone leaves happy
* Recognition of regular customers and first-time visitors
* Willingness to learn, uphold standards, take pride in your work, and be curious about how to improve
Responsibilities
* Deliver friendly, attentive service to all guests
* Support a positive guest experience by anticipating needs and maintaining high standards
* Represent Bill’s values and ensure guests leave happy
Qualifications
* Guest-focused mindset
* Strong desire to learn and uphold standards
* Willingness to take pride in work and seek improvement
Benefits
* All service charge is distributed to staff — even when on holiday
* Great discounts across the menu with 80% on Shift and 50% off Shift discounts for all employees
* Extra day’s holiday for each year worked and your Birthday off – guaranteed (and the site is closed on Christmas Day)
* Incentives on shift for high performance (e.g., 100% mystery guest score with a cash reward)
* Ability to access earnings within 24 hours of a shift
* Discounts on weekly shop at major supermarkets
* Employee Assistance provider available 24 hours
Progression
Half of the leaders in sites, including General Managers and Head Chefs, have been promoted from within. 8 of our General Managers started as Waiters. Over 2400 promotions in the last 3 years reflect our commitment to internal progression. We offer regular training and supportive management to help you succeed, in site and beyond.
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