Collections Support Analyst | Mid-Level | Full time
Salary: £31,326-£32,893 depending on skills and experience
Hybrid Working: Remote with occasional visits to our Newcastle office. Applicable after successful completion of initial 6 weeks office based training in Newcastle.
The Role
Are you passionate about delivering exceptional customer service and maintaining financial accuracy? We are looking for an Accounts Payable & Reporting Analyst to join our dedicated team at Accenture. As a key member of our small, dynamic team, you will support financial operations through managing account reconciliations, exception handling, and audit support activities to ensure smooth and compliant financial reporting processes.
Key Responsibilities:
Ensure timely payment to local authorities in accordance with payment terms.
Perform regular account reconciliations, including investigating and resolving discrepancies.
Support bank reconciliation activities and liaise with relevant internal teams for issue resolution.
Respond to internal inquiries related to invoice and payment status.
Manage exceptions and discrepancies in financial transactions, ensuring accurate and timely resolution.
Escalate non-standard issues and support root cause analysis to prevent recurrence.
Assist with governance-related tasks, ensuring adherence to internal controls, financial policies, and risk mitigation procedures.
Maintain proper documentation and support audit and records retention efforts.
Assist in the preparation of internal and external reports for compliance and operational insight.
Assist Customer service team during peak time to support high non-voice volumes of requests
Contribute to the preparation of management reports in line with both client and Accenture requirements.
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