Hospitality Experience Leader (Hiring Immediately), York
Client: wagamama
Location: York
Job Category: Other
EU work permit required: Yes
Job Views: 4
Posted: 08.05.2025
Expiry Date: 22.06.2025
Job Description:
General Manager | Full Time
At wagamama, with over 165 restaurants, we celebrate individuality and appreciate personality over perfection — we call it be you, be wagamama. We are looking for a General Manager to join us on our journey to nourish from bowl, to soul.
The Role:
As a General Manager, you will inspire your team to deliver exceptional guest experiences, maintaining high standards and expectations. You will coach and develop your team to excel while driving restaurant performance and achieving outstanding results.
Requirements:
* Prioritize cultivating a positive and inclusive work culture through emotional intelligence, inspiration, and effective delegation. You excel in influencing and empowering emerging leaders through training, coaching, and mentorship.
* Dedicate yourself to excellence in guest experience, ensuring every interaction reflects exceptional service, either through your efforts or by equipping your team with the necessary skills and mindset.
* Possess strong financial acumen, including budgeting, inventory and labour management, and strategic marketing. You analyze data to inform business decisions and foster continuous improvement.
* Focus on building and nurturing your team from recruitment to ongoing development, supporting personal and professional growth.
* Care about creating an inclusive environment where your team feels respected and that they belong, allowing them to flourish in their roles and careers.
* Be a forward-thinking problem solver, capable of quick decision-making and thinking on your feet.
If you meet these requirements, we would love to hear from you.
What’s in it for you:
* Bonus scheme — up to £8,000 a year
* Access up to 30% of your earnings before payday with Wagestream
* Private medical insurance
* Free food on shift — anything from our menu! Plus 50% outside of work to treat friends and family
* Industry-leading family-friendly policy: 26 weeks full pay + 13 weeks half pay for expectant or adopting parents
* Be the first to experience our new menus
* Wagamama parties throughout the year with VIP guests
* Nationwide recognition as a 'Love Above the Door' legend
Additionally, we offer pension schemes, holiday, training, cycle-to-work schemes, retail and leisure discounts, gym memberships, and long service awards.
Be you, be wagamama
Wagamama is proudly part of the Disability Confident scheme.
#J-18808-Ljbffr