Women's Specialist Practitioner Housing Support
Location: Norwich, NR1 1PH (And other organisational premises)
Salary: £25,500-27,500 per annum (FTE)
Vacancy Type: Permanent, 30 – 37.5 hours per week
Closing Date: 9th November 2025
Our client is a well-respected, award-winning, innovative women and girls organisation, established in 1994, providing trauma- and gender-informed services with the violence against women and girls (VAWG) agenda at the heart of all that they do.
The Role
To provide gender- and trauma-informed support and care to women housed
through the Next Steps Accommodation Project (NSAP), living in the properties provided by Broadland Housing and experiencing multiple disadvantage, sexual violence, exploitation and coercion.
The post-holder will be based within the Doorway Women's Service providing tailored support to these women to manage their accommodation and tenancies; working to identify and understand the barriers women face and providing help and support to address these intersecting issues.
Key Responsibilities:
* To provide consistent, intensive support and advocacy around a woman's right to a home, using a case management approach for women housed through NSAP.
* Actively engage with NSAP clients on a one-to-one basis enabling them to access and engage with wider support. Depending on the client needs, support hours will range from 2-8 hours per week each.
* To ensure the support is both gender- and trauma- informed and that the woman is at the centre and empowered in the approach.
* To maintain a flexible and responsive approach to working with women, undertaking outreach and floating support activities to engage with women in settings or venues in which they feel comfortable
* Utilising Team Around Me as a means to engage with a network of partner agencies around issues of multiple disadvantage, to improve responses, identify system blockages and coordinate specialist support around the woman, led by the woman.
* To establish, develop and maintain good relationships with partner agencies, professionals and organisations both statutory and voluntary.
* To work closely with local organisations to ensure clear pathways and accessibility for women to address multiple areas of disadvantage including
homelessness, mental and physical ill-health, substance use and experience of sexual violence/exploitation.
* To engage with a network of partner agencies around issues of unmet needs to improve responses and coordinate specialist support around the women. Working closely with partner agencies to achieve a co-ordinated service based on an agreed support plan.
* To become an ambassador for The Group, promoting the service, and champion for the clients in local communities, continually developing and maintaining working relationships with other professionals, local residents and wider community.
* To work collaboratively as part of a whole-systems approach to women.
* To deliver harm-reduction interventions as necessary.
* To empower women to make their own choices and improve self-management.
* To ensure that safeguarding practice is embedded within working practices to effectively support those vulnerable to exploitation.
* To build an evidence-base of qualitative and quantitative data to be shared with key partners and agencies and to influence future strategies.
* In conjunction with the staff team, to represent the organisation at events and boards to disseminate findings and evidence-base.
Skills and Qualifications
* A degree in a relevant field or demonstrable experience of working with women who have experienced exploitation and coercion.
* Demonstrable experience of providing crisis-support, managing risk and providing interventions.
* Experience of identifying and carrying out risk and needs assessments.
* Experience of working with vulnerable women in a range of settings and providing assertive outreach.
* Experience of providing support and advocacy while ensuring choice, collaboration transparency and safety.
* Ability to identify safeguarding concerns and take appropriate action to ensure children and vulnerable adults are protected.
* Experience of partnership/ multi-agency working.
* Experience of contributing in multi-disciplinary meetings.
* Confidence or experience working with digital media technology.
* Excellent inter-personal skills with the ability to establish and maintain positive relationships with marginalised women.
* Empathy with and understanding of the needs of stigmatised and marginalised women and the challenges and barriers they face.
* An in-depth understanding of the specific needs of women experiencing exploitation and multiple disadvantage.
* An understanding of the impact of trauma and of working within a trauma- informed approach with women in this context.
* Knowledge and understanding of current legislation related to safeguarding.
* Ability to work with high-risk presentations and complexity while remaining effective.
* Ability to organise and manage a high workload and to work with case-management procedures.
* Experience of working in partnership with a wide range of agencies both statutory and voluntary.
* Ability to produce reports for trustees, funders and management.
* Strong administration, IT and digital media skills including Microsoft Word, Excel and Outlook.
Benefits
* 27 days plus Bank holidays (FTE)
* Workplace pension contribution 5%
* Death in service benefit
* Employee eye care scheme
* 24/7 confidential Employee Assistance Programme
* Hybrid working
* Cycle-to-work scheme
* Organisation-wide away days
* Career development pathways
* Training and wellbeing initiatives
To Apply
If you feel you are a suitable candidate and would like to work for this reputable organisation, please do not hesitate to apply.
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