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Receptionist/administrator

Birmingham (West Midlands)
Permanent
Change Grow Live
Receptionist
Posted: 10h ago
Offer description

About the role:

1. Be the first point of contact within the service
2. Provide organisational, administrative, and clerical services to the team designed to contribute toward its aims and objectives
3. Ensure that telephone calls and visits from service users, outside agencies and CGL staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary
4. Complete effective processing of correspondence/data entry as required.
5. Minute take at partnership and clinical meetings as required
6. Collate, monitor, and report data/information and statistics as required
7. Carry out photocopying as required
8. Ensure that all admin, record-keeping, and communication within the project are maintained

About you:

9. Knowledge of general office procedures
10. IT literacy including proficiency in word processing, excel spreadsheets and other MS applications
11. Good interpersonal skills and a willingness to work flexibly as part of a team
12. The ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary
13. Confident and effective communication skills, both verbally and in writing and solid numeric skills
14. Excellent organisational and time management skills
15. Able to take responsibility for your own personal development, identifying personal training needs and participating in regular supervision and appraisal
16. Be flexible to work across operational sites as required
17. Minute taking experience would be an advantage

What we will give to you:

18. 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”
19. Flexible working arrangements
20. Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme Pro Rata
21. Contributory pension scheme
22. A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
23. A friendly and supportive team
24. Training, career development & progression opportunities
25. Refer a friend scheme and receive £250 in vouchers if candidate is successful.

If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

Join us in our journey of empowerment and holistic support, where every individual's well-being is at the heart of what we do.

Salary Range (pro rata if part time) CGL SPOT (19) (£25,077.00 - £25,077.00) ILW / OLW /Fringe N/A - Outside London Weighting Area Interview Date 23/7/2025 Closing Date 16/7/2025

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