Job Title: Technical Administrator
Location: Ilkeston, Derbyshire
Duration: Permanent or TTP
Salary: £28,000 per annum
Days of Work: Monday to Friday
We are currently recruiting for a Technical Administrator to support our commercial, operational and administrative activities based in Ilkeston, Derbyshire.
Key Duties & Responsibilities:
* Build and maintain an accurate, up‑to‑date customer contact database.
* Develop and maintain a live tracker for customer enquiries.
* Develop and maintain a live quotation tracker, including timely follow‑ups.
* Coordinate and manage PQQ submissions.
* Support the sourcing of supplier pricing for tender submissions.
* Organise and maintain team folders, ensuring all component and product drawings are current and revisions are properly controlled.
* Prepare, format and present reports, presentations and other documentation as required.
* Act as the first point of contact for general office enquiries via phone and email.
* Assist with the coordination of import and export processes for components and sleepers, under the guidance of the Sales & Delivery Manager.
* Support the Marketing Manager with the delivery of marketing campaigns.
* Create and maintain a commercial product crib sheet, updated to reflect recent acquisitions.
* Support the wider commercial team, including the preparation and submission of client and subcontractor/supplier applications and invoices for payment.
Qualifications & Skills:
* Strong organisational and time-management skills, with the ability to prioritise multiple tasks.
* High attention to detail and accuracy in document preparation and data management.
* Excellent written and verbal communication skills.
* Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
* Professional, proactive and approachable manner.
* Problem-solving mindset with a willingness to take initiative.
* Experience in handling sensitive or confidential information appropriately.
* Knowledge of the rail or construction sector (desirable, but not essential).
--- Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website