Casual BMW Host
Application Deadline: 12 March 2026
Department: BMW Sales
Employment Type: Zero Hours
Location: Guildford, Surrey
Compensation: £12.76 / hour
Description
Hours: Casual / Adhoc (there are no set hours/days of work - this role is to cover sickness and holiday within the existing team over Mon–Fri 8:30am–6:00pm, Sat 9:00am–5:00pm),
Are you a friendly, outgoing individual with a passion for customer service? Do you enjoy creating memorable experiences for visitors? Join our team as a Showroom Host, where you will be the first point of contact for guests visiting our showroom and play a key role in ensuring every visitor has a smooth, comfortable, and enjoyable experience.
Key Responsibilities
* First Point of Contact: Greet visitors as they arrive at the showroom, ensuring they feel welcome and valued.
* Provide Information: Offer detailed information about our services, products, and showroom offerings to ensure guests are well-informed.
* Guidance & Assistance: Escort guests to their destination within the showroom, providing assistance and answering any questions along the way.
* Administrative Tasks: Perform a variety of administrative duties, including maintaining showroom cleanliness, organizing displays, and ensuring all materials are up to date.
* Customer Service: Create a positive and comfortable environment for all visitors, ensuring their needs are met and that they have an exceptional experience throughout their visit.
Skills Knowledge and Expertise
* Excellent communication and interpersonal skills
* A friendly, approachable, and professional demeanor
* Ability to multitask and handle a variety of tasks simultaneously
* Strong attention to detail and organisational skills
* Previous customer service or administrative experience is a plus, but not required
* A passion for delivering outstanding customer service
Benefits
Our staff work hard, so it's important we have rewards in place which allow them to look after their wellbeing out of work. Vines certainly have one of the best staff benefits packages in the industry.
As well as our standard benefits like pensions and life assurance we have some great additions and these are just to name a few;
Financial
* Car leasing opportunities for friends and family through a third-party provider
* Employee and customer referral scheme
Environment
* Fantastic work environment with newly refurbished staff canteens and outdoor break facilities