Job Title
Technical Consultant
Job Description
Technical Consultant
At Philips, we are transforming the way radiology departments operate. The Radiology Operations Command Center (ROCC) is a cutting-edge, vendor-neutral platform that enables remote operation and real-time support of radiology systems across multiple sites and modalities. As part of this innovative team, you will play a vital role in growing our footprint in the UK and Europe by implementing and supporting our Healthcare IT (HIT) solutions—helping healthcare providers deliver better care through connected, intelligent technologies.
Your role:
* You will be responsible for the end-to-end deployment of ROCC systems in collaboration with customers, third-party suppliers, and internal teams.
* This includes installation, configuration, testing, integration with existing hospital infrastructure (e.g. networks, DICOM, HL7).
* Install and configure Philips HIT systems, ensuring alignment with customer infrastructure and clinical workflows.
* Integrate systems with hospital networks and standards (DICOM, HL7, security protocols).
* Perform functional testing, conduct user acceptance testing, and deliver technical training.
* Create detailed technical documentation and ensure effective handover to support teams.
* Provide ongoing technical support, including remote diagnostics, updates, and problem resolution.
* Support sales activities through demos, pre-sales configuration, and technical consultation.
You're the right fit if:
* You hold a Bachelor’s Degree in Computer Science, Engineering, Biology, Biomedical Engineering or other related field
* You have 2+ years of experience in customer facing role in the healthcare industry
* You have a technical mindset and troubleshooting skills
* You have knowledge of radiology, cardiology or imaging
* You have a fluent level of English and excellent communication skills
* You are adaptable and able to positively navigate through change
* You have flexibility to travel 60% of your time (mostly around the UK with the potential to travel to other European locations as needed).
Due to the role working in the healthcare environment, a standard DBS (Disclosure and Baring Service) criminal record check will be required for this role
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
This role is a field role.
*This role is not open to relocation.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
* Learn more about our business.
* Discover our rich and exciting history.
* Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.
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