Store Manager – Astbury Business Consulting
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Overview
We are hiring a Store Manager to join one of our exciting stores based in Hanley. There is an established team in place, and you will work directly with your team to help create the best customer shopping experience possible. Footasylum is a business that believes in our front-end retail staff.
As Store Manager, you will be responsible for overseeing your designated store's daily operations. You will develop strategies to improve customer service, drive store sales and profitability, adhere to company policies, and market programs in ways that will increase sales and enhance the customer experience. We invest in your training and development and will provide regular 1‑2‑1’s, training, and support to help you thrive and feel empowered on your journey with us.
Responsibilities
* Oversee the store’s daily operations
* Develop and implement customer service strategies
* Drive store sales and improve profitability
* Ensure compliance with company policies and procedures
* Market programs that increase sales and enhance customer experience
* Support the team through training and motivation
Qualifications
* A genuine passion for fashion retail and alignment with our company values
* Previous experience in fashion retail is highly desirable
* Proven leadership experience in a fast‑paced retail environment
* Skill in team management, motivation, and training
* Excellent communication skills, both verbal and written
* Thrives under pressure and adapts quickly to dynamic settings
* Exceptionally organised with a strong customer‑first mindset
* Deep understanding of the fashion retail industry and market trends
Why Footasylum?
We've grown significantly over the last few years. Innovation is key to our business, and we are looking at how we deliver value to our wider Retail estate. We want to create a place for colleagues to do their best work, and you will have the opportunity to influence our decisions, help define Retail standards across the Estate, and contribute to a happy and healthy working environment.
Diversity
We recognise and value the importance of diversity to ensure a wide range of perspectives when providing services to our colleagues and customers. Diversity helps us build great service and happy, inspired teams.
Recruitment Process
We review applications individually. If we feel you are a good fit, we’ll invite you for a face‑to‑face chat about the role to see if we’re a good match. We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal, friendly environment. We want to hear about you and why you feel this is the opportunity for you.
Job Details
Location: Stoke‑On‑Trent, England, United Kingdom
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Sales and Business Development
Industries: Retail
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