As our Business Support Administrator, you’ll play a key role in supporting the Homes & Wellbeing directorate by delivering a comprehensive administrative and postal service to teams across our head office. Your contribution will ensure that essential operational tasks run efficiently, information is managed accurately, and colleagues have the resources they need to deliver high‑quality services to our customers. Key Responsibilities You’ll be responsible for a wide range of activities, including: Postal Services Processing all incoming mail each day Distributing internal and external mail by hand or electronically Managing outgoing post, including franked and special delivery Maintaining the franking machine and postal supplies Providing print and post support for Homes & Wellbeing teams Processing social value and service‑user surveys Stationery & Office Support Maintaining stationery stock levels and processing requests for other NCHA offices Restocking stationery cupboards in the Clifton office Checking deliveries and monitoring inventory spreadsheets Information Management Updating and maintaining key databases and electronic filing systems Processing time‑critical information in line with procedures Logging local authority expressions of interest for care home vacancies Additional Administrative Support Managing archiving processes, including arranging destruction to retention rules Coordinating biannual project visits across NCHA services Supporting the team with filing, photocopying, shredding and diary admin Producing mail‑merge letters and documents Processing invoices, eBis orders (including uniforms and legal requests) Sourcing cost‑effective goods and services Managing the team inbox and responding to internal queries Please refer to the Role Profile for more information. Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .