Pay: From £13.00 per hour
Job description:
Receptionist - Beauty Salon
Please note: This position is within a beauty and aesthetics studio. It is not a security or night porter role, and therefore not suitable for candidates seeking employment in such services.
Location: Pre- )
Employment Type: Part-time hours)
Salary: £13 an hour
The Role
We're looking for a warm, professional, and proactive Receptionist to join the team at Pre-, as we redefine self-care through curated memberships. This role is a key support function, ensuring each guest receives a premium, personalised experience. Reporting to the Studio Manager and working alongside our treatment specialists, you will serve as a first and lasting impression of Pre-.
You will contribute to member engagement, front-of-house service, and the smooth day-to-day running of the studio, blending high-touch hospitality with attention to detail.
Key Responsibilities
Member Experience & Engagement
* Serve as a main point of contact for all Pre- members, providing attentive, tailored service that reflects our values.
* Manage day-to-day communication via phone, email, and in-person visits in a thoughtful and efficient manner.
* Build friendly relationships with members and understanding their skincare goals and preferences to support their experience.
Studio Operations
* Support the front-of-house experience, helping maintain a calm, welcoming, and refined environment.
* Assist in coordinating daily activities to help treatment schedules run smoothly.
* Relay member preferences to therapists and service teams to ensure personalised care.
* Maintain the presentation and cleanliness of the studio, treatment rooms, and lounge areas to our high standards.
* Gather member feedback and share observations with the Studio Manager to support service improvements.
About You
* Experience: Background in hospitality, luxury retail, membership clubs or beauty/wellness environments.
* Communication: Excellent interpersonal and written communication skills.
* Organisation: Strong time management and multitasking ability.
* Initiative: Proactive and attentive with a passion for delivering great service.
* Empathy: Enjoys connecting with people and values thoughtful details.
* Team Spirit: Collaborative, positive, and dependable in a team setting.
Our Values at Pre-
* Care First: We put care at the core of everything we do—for our members, our team, and ourselves.
* Excellence Always: We deliver the highest standards of service and constantly strive to improve.
* Personal Touch: Every member is unique, and so is their experience with us.
* Community Matters: We believe in creating space for connection, support, and growth.
Innovation-Led: We stay ahead of trends and tailor our offerings to what members truly need.
Job Type: Part-time
Benefits:
* Company pension
* Employee discount
* Store discount
Experience:
* Hospitality: 2 years (required)
Work Location: In person
Job Type: Part-time
Pay: £13.00 per hour
Expected hours: 16 – 34 per week
Benefits:
* Employee discount
* Store discount
Language:
* English (required)
Work Location: In person