Overview
Location: Bristol (Hybrid after probation of 6 months).
In this position, you’ll be based in the Bristol office for five days a week and after successfully completing your probation, you can work from home for part of your working week. Find out more about our flexible work culture at computershare.com/flex.
Schedule and Start
Assessment Centre Dates: Week Commencing 13th October onsite face to face.
Start date: 10th or 17th November 2025. Permanent full time 37.5 hours – shifts are 8am - 5.45pm or 8am - 9pm.
Salary
Salary: £25564 for shift 8am-5.45pm or £25855 for shift 8am-9pm + monthly performance-related bonus & salary increase after probation.
What you’ll do
We’re looking for individuals who are passionate about building relationships and helping others. This dynamic role involves handling a variety of customer queries in our contact centre, ensuring that no two days are the same. You’ll be speaking directly with our customers, providing them with the support they need. You’ll deliver services on behalf of our clients via telephone, facing a variety of interesting and rewarding challenges every day.
Take your first step into the financial industry with us. You’ll be supported in developing new skills, and your pay will increase as you progress through our career framework. If you’re looking for a workplace that provides outstanding training and development, employee benefits, and a generous share plan scheme, join our dynamic team.
Responsibilities
* Assist customers and ensure top-notch service quality.
* Use in-house IT systems to maintain high levels of customer satisfaction.
* Deliver services on behalf of clients via telephone.
Schedule and Location Details
Schedule: Monday to Friday, shifts between 8am and 9pm, with some bank holidays on a rotational basis. The position is open to candidates within an hour’s commute of Bristol, BS99 6ZZ, and requires a reliable internet connection at home.
Training and Hybrid Working
Training lasts six weeks with no leave during November or December. After training, you’ll work full-time in the office until completing your probation. Once probation is completed, you can switch to a hybrid schedule with at least three days a week in the office.
Onsite Benefits
* Free onsite parking or discounted bus fare (£1.50) for travel to and from the office.
* Access to onsite gym and fitness classes; lockers, showers, and drying rooms.
* Free daily breakfast bars, cereal, fruit, tea, coffee, herbal drinks, fresh milk & squash.
What you’ll bring
Skills
* Dynamic, self-motivated with strong attention to detail and a commitment to excellent customer service.
* Strong communication skills and ability to work as part of a team with a positive outlook and high energy.
* Proficiency in PC use, including MS Office applications (Outlook, Word, Excel).
* Desire to develop new knowledge and skills.
* Commitment to providing quality customer service.
Visa We’re unable to offer UK visa sponsorship for this role, so candidates must have the legal right to work in the United Kingdom.
Rewards and Culture
* Flexible work to help you balance work and lifestyle.
* Health and wellbeing rewards tailored to support you and your family.
* Invest in our business by purchasing shares, with company contribution.
* Extra rewards including recognition awards and team events.
* More information in our rewards and life at Computershare handbook at computershare.com/careershub.
About Us
We’re a global leader in financial administration with over 12,000 employees across more than 22 countries. Our open and inclusive culture supports growth and opportunity.
EEO and Accommodations We are committed to equal opportunity and provide accommodations or adjustments during the recruitment process. For more information visit computershare.com/access.
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