Job Description
Are you passionate about making a real difference in people's lives? Do you have a strong background in housing management and a commitment to supporting vulnerable individuals? If so, we'd love to hear from you.
Adecco are currently recruiting for an Ops Manager to lead a team of Tenancy Sustainment Officers who provide vital support, advice, and guidance to help residents maintain their tenancies and live independently. From crisis intervention to long-term casework, your leadership will ensure we deliver high-quality, person-centred support.
* Operations Manager - Tenant Sustainment
* Public Sector - Local Authority
* Temporary Role - 3 months with likely extension
* £27.45 per hour PAYE / £35.73 per hour Umbrella
* Full Time - Monday to Friday, 36 hours per week
* Hybrid Working - 2 to 3 days per week in office in Croydon
* ASAP Start
Key Responsibilities
* Lead and manage a team delivering tenancy sustainment services.
* Oversee the development and delivery of support plans tailored to residents' needs.
* Coordinate crisis interventions and long-term support strategies.
* Collaborate with statutory and voluntary sector partners to enhance service delivery.
* Monitor performance and outcomes to ensure continuous improvement.
What We're Looking For
* Proven experience in housing management, with a focus on tenancy sustainment.
* A strong track record of managing and motivating support teams.
* In-depth understanding of the challenges facing vulnerable residents.
* Experience working with statutory or voluntary sector organisations.
* A passion for social impact and improving lives.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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