Overview
At Barnardo's we believe in children, the funds we raise in store support the most vulnerable children and young people in the UK. This role focuses on maximising sales and profit in store while ensuring the highest standards of presentation and customer service to make the store the best in town for customers and colleagues.
In return you will work for one of the UK's largest charity retailers with benefits including full training and development, promotion prospects, pension and benefits. If you'd like to use your talent to make a positive difference, we would love to hear from you. The full Job description and Person profile is available below; please read this before applying to ensure the job matches your skills and experience.
Responsibilities
* Lead and manage the store team to maximise sales and profit and to meet store targets while delivering the highest standards of customer service and store presentation.
* Generate customer, donor and colleague loyalty through creative and resourceful management and strong communication.
Requirements / Qualifications
* Experience as a people manager with the ability to organise and lead a team in a fast-paced retail environment.
* Creativity, resourcefulness and excellent communication skills to engage customers, donors and colleagues.
* Well-organised with the ability to develop and implement effective store strategies to achieve targets.
Safeguarding and Recruitment
* As part of Barnardo's ongoing commitment to safeguarding, successful candidates are asked to consent to a Basic criminal records check.
Diversity, Equality and Inclusion
Barnardo's is committed to having a diverse and inclusive workforce for staff and volunteers. EDI is reflected in our values and practice, and we encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, LGBTQ+ candidates and Disabled candidates.
Benefits
* 26 days annual leave plus bank holidays, increasing after 5 years' service
* Ability to buy up to another 5 days annual leave via the HolidayPlus scheme
* Family-friendly leave options including maternity, paternity and adoption pay
* Service-related sick pay from day 1
* Group Personal Pension with matched 4% or 6% contribution (salary sacrifice option available)
* Death in service cover of 4x annual earnings
* Cycle to work scheme
* Interest-free season ticket loans
* Discounts and cashback via our Benefit Portal at high street shops, cinemas, gyms, holidays and more
* Health cash plan option for dental, glasses, therapy, etc.
* 24/7 employee assistance program
* Access to Barnardo's Corporate University and retailer discounts
About Barnardo's
About Barnardo's: We believe in children – no matter who they are, what they have done or what they have been through. Our basis and values guide the recruitment process and our commitment to Equality, Diversity and Inclusion (EDI).
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