Hotel Director of Operations - Luxury 5 Hotel - London *
Salary: Up to £85,000 + Bonus + Outstanding Benefits
Location: Central London
Job Type: Full-Time, Permanent
James Webber Recruitment is delighted to present this exclusiveopportunity for a Hotel Director of Operations to join one of London's luxury hotels.
About the Role:
As Hotel Director of Operations, you will oversee the full operational running of the hotel including Rooms Division, F&B, Housekeeping, Front Office and Maintenance. You will report directly to the General Manager and be responsible for ensuring that every guest experience reflects five-star excellence.
Key Responsibilities of the Hotel Director of Operations:
Lead and develop senior operational teams to deliver outstanding service across all departments
Manage budgets, operational planning, and cost controls to maximise efficiency and profitability
Ensure the hotel is compliant with all brand standards and legal requirements
Analyse guest feedback, financial performance, and operational data to drive continuous improvement
Collaborate with the senior leadership team to execute long-term strategic objectives
Champion a culture of excellence, innovation, and employee engagement
What We're Looking For in a Hotel Director of Operations:
Proven experience in a Hotel Director of Operations or Hotel Manager role within a 5-star luxury property
Exceptional leadership and people management skills
Commercially savvy with a results-driven approach
Hands-on, approachable, and focused on team development and guest satisfaction
Deep understanding of the London luxury hotel market and its clientele
Why Apply for this Hotel Director of Operations Role?
This is a flagship opportunity for a dynamic and driven Hotel Director of Operations to make their mark in one of the capital's most prestigious hotels. You'll be joining a brand committed to excellence, with support from an established and forward-thinking leadership team.
To Apply:
This Hotel Director of Operations role is being advertised exclusively by James Webber Recruitment, the trusted name in luxury hospitality recruitment. Apply now via Caterer.com or reach out directly for a confidential conversation
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