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20 hours per week
Part Time, Permanent
Pets and people at the heart of what we do.
About the Role:
We are looking for a Receptionist at Manchester who will deliver an excellent standard of customer service by communicating sympathetically and courteously with our PDSA clients.
Working on the hospital’s busy reception, our Receptionists are responsible for processing clients who attend the hospital, answering telephone enquiries, encouraging financial contributions from clients, and maintaining PDSA paperwork.
This job is suitable for those who are highly resilient and enjoy working in a fast-paced environment, working flexibly in line with changing demands.
Working as part of a team, we sometimes require our Receptionists to cover some weekends and team members’ absences.
About You:
Pethospitals are busy places; therefore, successful candidates will need to be organised, with good communication skills and an excellent telephone manner. Previous office experience, including word processing and use of a computerised records system, is an advantage but not essential.
The closing date for this vacancy may be brought forward if we receive sufficient candidates.
About PDSA:
As the UK’s leading veterinary charity, with 48 Pet Hospitals, we strive to improve pets’ lives through prevention, education, and treatment. Every year, our dedicated vet teams carry out 2.7 million treatments on 470,000 pets. Our national network of around 120 high street shops helps us provide these treatments through selling both donated and new goods.
We believe that we work better together, so everyone—from our vets and volunteers to shop teams and office support colleagues—is driven by dedication and passion for pets. Join us and help improve the lives of every pet.
PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment where all individuals can make the best use of their skills, free from discrimination or harassment, and where all decisions are based on merit. We offer a range of family-friendly, inclusive employment policies and flexible working arrangements to support team members from different backgrounds.
If you have any questions or concerns regarding accessibility, please contact us. We will be happy to discuss reasonable adjustments you may require throughout the recruitment process.
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