Overview
Are you a residential property assistant looking for a new challenge? You should be committed to great client service, getting to know your clients, and looking after their needs with compassion and genuine interest with unrivalled skills and knowledge. If the answers are yes, we may be a good fit.
Qualifications
* Ability to assist with management of a caseload efficiently.
* Excellent organisation and time management skills and an ability to prioritise workload.
* Ability to work under pressure and maintain professional standards at all times.
* Strong organisational skills with an ability to multi-task.
Main Responsibilities
* Assist existing clients as well as dealing with new business enquiries.
* Attending clients over the phone and in person and providing assistance in a professional and friendly manner.
* Provide the highest levels of accuracy, speed, confidentiality, and presentation.
* Completing AML checks to comply with the Money Laundering legislation formalities.
* Communicating messages to the Partners or fee earners within the office.
* Dealing with matters from the point of providing a quote, up to registration and closure of a file.
* Setting up completions and communication with the Accounts Department to facilitate completions.
* Attending and participating in the Firm’s social, charitable and marketing activities as required.
* Complying with the Firm’s policies and procedures.
* Complying with the SRA Rules.
* You will assist with the day to day running of case files.
Personal Skills
* Motivated, well-organised, flexible and with a can-do attitude.
* Proactive.
* Good typing and organisational skills.
* Excellent attention to detail.
* Strong written and oral communication skills.
* Ability to work on your own initiative.
How to apply
If you would like to have a confidential chat about the role and prospects with the firm then please contact us and we can arrange to meet with you to have a discussion, or if you would prefer to send in your CV then please contact our Practice Manager, Sarah Faulkner, by email sfaulkner@rollasons.com and we will contact you.
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