Overview
Reporting to the Warehouse manager, you will be responsible for managing a team of Operatives within the warehouse. You will ensure that daily workload is achieved whilst maintaining KPI targets. As part of a supervisory shift team, you will direct and control allocated areas of warehouse activity, meeting defined objectives and day-to-day operational requirements. You will work with other members of the operations team, supporting and communicating existing & new business development in line with operational functionality.
Responsibilities
* Lead and motivate a team of 4 warehouse operatives to meet daily operational goals.
* Manage goods-in, storage, order picking, packing, and outbound shipments efficiently.
* Prioritise and uphold Health & Safety standards, conducting daily checks, reporting hazards, and ensuring compliance with company policies and legal requirements.
* Act as the on-site safety ambassador, supporting the delivery of toolbox talks, risk assessments, and safety audits in conjunction with the Health & Safety team.
* Train team members in safe manual handling, equipment operation, and emergency procedures.
* Maintain stock accuracy through cycle counts and system updates.
* Plan workloads and delegate tasks to ensure smooth operation and timely dispatch.
* Support incident investigations and promote a proactive safety culture.
* Ensure the warehouse is always clean, tidy, and well-organised.
* Operate forklifts or other equipment safely and ensure others do the same (where licensed).
* Drive continuous improvement and operational efficiency.
* Responsible for the overall productivity within the facility.
* Maintain and improve performance levels to maximise the efficiency of the operation.
* Advise, lead and motivate your team members.
* Report all non-conformance issues to the Operations Manager.
* Review timeliness of scheduled deliveries.
* Make suggestions for productivity improvements.
* Optimize employee workflow.
* Determine and track most important warehouse KPIs.
* Ensure that facility equipment is properly maintained.
* Managing, evaluating and reporting on warehouse productivity.
* Tracking and coordinating the receipt, storage, and timely delivery of goods and materials.
* Performing a daily inspection of the warehouse.
* Coordinating and maintaining fleets and equipment.
* Communicating and coordinating with other departments and customers.
Additional Tasks
* Support operational change and continuous improvement.
* Recognise training needs and provide solutions.
* Analyse shipment logs.
* Track inventory levels.
* Ensuring basic maintenance standards and compliance with health and safety regulations.
Skills and Experience
* Proven experience in a warehouse or logistics team leader or supervisory role.
* Demonstrable commitment to Health & Safety, with knowledge of safe systems of work and compliance standards.
* Strong people management and leadership skills.
* Good understanding of warehouse processes and stock control.
* Experience using warehouse or ERP systems is advantageous.
* Clear and confident communication and decision-making ability.
* Forklift licence (Reach and/or Counterbalance) is desirable.
* Physically fit, with a hands-on approach and strong work ethic.
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