Job Description Business Support Team Leader – UK Sales Department Your new company Our client is seeking an experienced Business Support Team Leader to join their UK Sales Department. This role is pivotal in driving the success of the telesales team, whose primary goal is to create opportunities and open doors for the Business Development Representatives (BDRs). Your new role Lead and manage a team of telesales professionals, ensuring high performance and motivation. Drive accountability for KPIs, including: - Call targets - Meetings booked - Lead generation metrics Actively participate in marketing initiatives and contribute creative ideas to support campaigns. Oversee recruitment and onboarding of new team members. Support the ongoing development and training of the team to enhance skills and performance. Confidently engage with schools, Local Authorities (LAs), and parents via phone to build relationships and generate interest. What you'll need to succeed Minimum 4 years’ experience in a sales environment, with a strong background in cold calling. At least 2 years in a management or team leader role, ideally within telesales or inside sales. Proven ability to meet and exceed KPIs. Excellent communication and leadership skills. Strong organisational and problem-solving abilities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4759222