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Client relationship manager (property)

Edinburgh
Scottish Property Jobs
Client relationship manager
£30,000 a year
Posted: 23 May
Offer description

A fantastic career opportunity working in Property Management with a well established property company in Edinburgh! If you enjoy a fast paced role, have an interest in property/buildings and great people skills this is an excellent opening that’s open to candidates looking to 'career change'! Due to continued growth this forward thinking business are now recruiting for a Client Relationship Manager to act as the main point contact for property owner clients looking after your own portfolio of property developments across Edinburgh/East Scotland, building strong customer relationships. Your key duties will include: Acting as the main point of contact for clients in relation to property repairs, building services, billing queries and on-going property projects Proactively building strong client relationships and delivering great customer service Taking full ownership of all day to day issues within your portfolio -liaising with internal external contacts and keeping clients fully updated Visiting property developments Leading and conducting meetings with groups of clients Complaints management and resolution Understanding technical aspects of property management and communicating these effectively to clients. Being an active team player - working closely with colleagues to meet deadlines and deliver consistently high levels of service to clients All connected administration including financial/budget setting for property developments We are open to candidates from various backgrounds, including those in other areas of property, however it's important you have proven experience in a service/client relationship based role. You should be a great communicator who builds relationships easily, enjoys problem solving and has the ability to organise manage a busy workload. A confident level of Admin/IT skills is preferred, and a driving licence is essential. Full training provided – working hours 9am-5pm Monday to Friday with hybrid working (3 days at home, 2 in office). Starting salary circa £30k with benefits package, and superb career prospects. Apply online today with CV or call Douglas Robertson in confidence to discuss.

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