NOTE: This is a Hybrid role requiring occasional travel to Harrogate Office 1-2 times a month minimum
Purpose of the role:
The FM Procurement Contract Lead will work closely with the Business Integration and Business Development teams to onboard new suppliers and to contract new properties to existing suppliers under our National Framework Agreements. The postholder should be confident, analytical, and process-driven, with excellent communication skills.
The FM Contract Lead is responsible for leading and managing procurement activities and contract lifecycle processes related to Facilities Management (FM) services and suppliers. This role ensures the delivery of best-value FM contracts through effective sourcing, negotiation, compliance, and supplier relationship management. The ideal candidate will bring strong commercial acumen, stakeholder engagement skills, and deep knowledge of FM categories such as hard and soft services, cleaning, M&E, security, catering, and building maintenance.
Accountability/Responsibilities
* Work closely with the Business Integration team to onboard new suppliers and new properties with existing suppliers.
* Ensure contracts are in place and purchase orders are fulfilled accurately and in a timely manner.
* Work with Procurement to ensure that supplier contracts are renewed, terminated, or in place at property handover or termination of management contracts.
* Collaborate with the Business Integration team to 'demobilize' properties transferring out of our management, ensuring all supplier contracts are either renewed for the incoming operator or terminated.
* Issue incoming Property teams with supplier information.
* Update the Business Development team with any costing or fees related to pre-commencement or mobilization budgets.
* Manage the procurement aspects of the property onboarding process.
* Identify opportunities to improve current processes.
* Attend client and incoming/outgoing operator calls with the Business Integration team.
* Support the procurement function in resolving non-compliant invoices for all properties (supported by the Procurement Coordinator).
* Attend supplier meetings to build knowledge around categories of interest.
* Act as first-line support for onboarding/mobilization property queries coming into procurement.
* Be a supportive team member.
Experience and Qualifications
Essential
* 2 years’ experience within Facilities Management or Procurement
* Knowledge of procurement processes, sourcing strategies, and supplier management
* Excellent analytical and problem-solving skills
* Proficiency in purchasing technology and tools
* Strong communication skills
* Ability to multitask and prioritize in a fast-paced environment
* Attention to detail and accuracy in procurement activities
* Familiarity with database management systems
Desirable
* 1-2 years’ experience within a procurement/supply chain setting
* Facilities management knowledge
* Excel (Advanced) and BI Knowledge
* Experience in office administration and purchase ordering
* Experience working in the accommodation sector (Public or Private)
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