Bupa Princes Risborough, England, United Kingdom
Job Description
We are looking for a Receptionist to join our team at Bupa Dental Care in Princes Risborough.
The role is for 37.5 hours a week, Monday to Friday, and requires customer/patient facing experience.
Receptionist Role And Responsibilities
* Meeting and greeting patients, providing a great first impression and patient journey
* Booking and amending appointments, answering the phone, updating patient records
* Co-ordinating the care packages for our patients that has been provided by our clinicians
* Confident in promoting and upselling Bupa Dental Care products and services including Plan options, Finance and Insurance claims
* Excellent customer service skills face to face, telephone and via email
* Supporting the Practice Manager and clinical team with the smooth running of the practice
* Handling payments
* Accessing sensitive information whilst maintaining patient confidentiality
Your Skills And Experience
* Ability to be positive and professional in a fast-paced environment
* Previous administration or receptionist experience, preferably within a healthcare setting
* Strong communication skills face to face, via telephone and email
* Proficient with Microsoft Word and Outlook with overall strong organisation skills
* Previous experience with promoting company products and services
* Preferred Dentally experience
Your Salary And Benefits
We offer a competitive salary and a range of benefits, including:
* Competitive pay rates and the opportunity to increase this through training and development
* Access to MyHealthcare which gives you quick, easy access to free support, advice, and treatment for a variety of health-related issues
* My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your financial wellbeing
* Access to discounts at a wide variety of gyms and fitness facilities across the UK
* Our mental health approach brings together a wide range of support such as our Employee Assistance Programme (EAP), Family Mental HealthLine and access to Personal Energy - Bupa’s own wellbeing programme
* Discounted dental insurance which can be extended to immediate family members
* Additional health and wellbeing benefits include Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests and Bupa’s Menopause Plan
* Wagestream – Access your income before payday, if and when you need it
* Access to career pathways and support throughout your working life with Bupa Dental Care
Bupa is an equal opportunities employer and we welcome applications from all sections of the community. We are committed to ensuring you are treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.
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