Why Join Us
Are you an engineer or supervisor in the Shutters & Gates Engineering sector, looking for your next step into a full Managing Engineer role?
Or are you already a Managing Engineer within S&G looking to join a strong and stable company within the facilities management industry?
If so, we may have an opportunity for you. You will be experienced in Shutters & Gates engineering and have proven experience.
You will have responsibility for a team of Shutters & Gates Engineers to ensure that planned and reactive maintenance tasks are completed on-time and to a high standard. You will be also responsible for a call-out rota, ensuring adequate and safe cover at all times.
What You'll Be Doing
1. To supervise the team, being their daily point of contact, provide management support, guidance, training, and development to colleagues to achieve a consistent and high level of customer service
2. Provide technical support and training to your field team and the wider business unit
3. Control staffing on a day to day basis including management of an “on-call” rota and responsible to cover any on call gaps.
4. Assist the Area Manager with relevant HR processes including, completion of return to work forms; handling and reporting of disciplinary incidents, conducting holding performance review meetings, managing colleague performance, scheduling holidays and absence cover, investigating, recording and escalating any accidents or nears misses following our Health & Safety Policies
5. Provide technical support as required, e.g. advice regarding major operational issues and aid with major incidents
6. Assist the team in delivering high quality PPM work
7. Assist Area Manager with effective budgetary management of parts and material usage, reporting overspends and variances to budget
8. Attend client and manager meetings on behalf of the Area Manager and provide general cover during periods of absence of the Area Manager.
You’ll enjoy working autonomously in a pressurised environment and be able to prioritise a complex and demanding workload. You’ll have excellent written and verbal communications skills, enabling you to communicate all operational issues within your region. You’ll be customer service driven and enjoy working within a people focused environment.
What We're Looking For
To be sucessful you will have:
9. 18th Edition (desirable but not essential)
10. Strong post qualification experience
11. Demonstrable management/supervisory experience (essential)
12. Experience in a high pressured mobile Shutters & Gates working environment (essential)
13. Excellent communication skills and stakeholder management skills
14. Ability to supervise engineers in a fast-paced environment
15. Ability to effective plan and prioritise workloads
Other Information:
Full UK driving license is essential
As our clients can operate on a 24/7 basis, there is a requirement to be flexible with your working hours to protect service level agreements and provide continuity of service, including weekend working and on-call cover. (1 in 4 Saturdays, 1 in 4 weeks on call - included within the salary for this vacancy)
16. Overtime - time and a half
In return for your hard work we would offer you:
17. Salary: Up to £53,572 per annum, depending on experience
18. Up to 4% discretionary bonus scheme, subject to achievement of targets
19. Group personal pension scheme of matched contributions between 5% and 6%.
20. 25 Days Annual Leave + Bank Holidays.
21. Health Cash Plan & Life assurance
22. Discounts, vouchers, and financial aid programs
23. Access to state-of-the-art training academy
24. Funded Training Sponsorship Scheme
25. Refer a Friend reward scheme
At Arcus we are passionate about individual development which is why we are proud to offer industry leading Learning & Development opportunities to our colleagues. At our National Training Academy in Stevenage we have our own in-house team of experienced technical trainers who focus on upskilling and cross-skilling our rapidly expanding mobile engineering team. Colleagues can expect to receive significant investment in safety and technical training to ensure ongoing development of their skills and expertise and to ensure we retain our industry leading self- delivery capability.
Don’t miss out on this great opportunity, apply today by clicking on the ‘apply’ button.
Requisition ID
2025-7946
26. To supervise the team, being their daily point of contact, provide management support, guidance, training, and development to colleagues to achieve a consistent and high level of customer service
27. Provide technical support and training to your field team and the wider business unit
28. Control staffing on a day to day basis including management of an “on-call” rota and responsible to cover any on call gaps.
29. Assist the Area Manager with relevant HR processes including, completion of return to work forms; handling and reporting of disciplinary incidents, conducting holding performance review meetings, managing colleague performance, scheduling holidays and absence cover, investigating, recording and escalating any accidents or nears misses following our Health & Safety Policies
30. Provide technical support as required, e.g. advice regarding major operational issues and aid with major incidents
31. Assist the team in delivering high quality PPM work
32. Assist Area Manager with effective budgetary management of parts and material usage, reporting overspends and variances to budget
33. Attend client and manager meetings on behalf of the Area Manager and provide general cover during periods of absence of the Area Manager.
You’ll enjoy working autonomously in a pressurised environment and be able to prioritise a complex and demanding workload. You’ll have excellent written and verbal communications skills, enabling you to communicate all operational issues within your region. You’ll be customer service driven and enjoy working within a people focused environment.
To be sucessful you will have:
34. 18th Edition (desirable but not essential)
35. Strong post qualification experience
36. Demonstrable management/supervisory experience (essential)
37. Experience in a high pressured mobile Shutters & Gates working environment (essential)
38. Excellent communication skills and stakeholder management skills
39. Ability to supervise engineers in a fast-paced environment
40. Ability to effective plan and prioritise workloads
Other Information:
Full UK driving license is essential
As our clients can operate on a 24/7 basis, there is a requirement to be flexible with your working hours to protect service level agreements and provide continuity of service, including weekend working and on-call cover. (1 in 4 Saturdays, 1 in 4 weeks on call - included within the salary for this vacancy)
41. Overtime - time and a half
In return for your hard work we would offer you:
42. Salary: Up to £53,572 per annum, depending on experience
43. Up to 4% discretionary bonus scheme, subject to achievement of targets
44. Group personal pension scheme of matched contributions between 5% and 6%.
45. 25 Days Annual Leave + Bank Holidays.
46. Health Cash Plan & Life assurance
47. Discounts, vouchers, and financial aid programs
48. Access to state-of-the-art training academy
49. Funded Training Sponsorship Scheme
50. Refer a Friend reward scheme
At Arcus we are passionate about individual development which is why we are proud to offer industry leading Learning & Development opportunities to our colleagues. At our National Training Academy in Stevenage we have our own in-house team of experienced technical trainers who focus on upskilling and cross-skilling our rapidly expanding mobile engineering team. Colleagues can expect to receive significant investment in safety and technical training to ensure ongoing development of their skills and expertise and to ensure we retain our industry leading self- delivery capability.
Don’t miss out on this great opportunity, apply today by clicking on the ‘apply’ button.