Wasserman operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Wasserman Live specializes in delivering branding and signage, custom fabrication, live event production and experiential operations across sports, music and entertainment. Working with the world’s most iconic properties and brands, we elevate live events to make them unforgettable. Headquartered in Los Angeles, Wasserman's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit www.teamwass.com. What you will be doing: Our Warehouse Unit based in the main office in Orpington is the last link in the chain of our production facility ensuring that our customers campaign and event products are securely stored, managed and despatched on time in full and pristine condition. You will be responsible for packing, storing, collating and despatching all in-house produced items, helping other units to move things around and get Production Floor organised for an efficient work. As a result, this is a very busy and diverse department with logistical and collation requirements occurring everyday throughout the UK, Europe and the rest of the world. The role of Associate Manager, Warehouse is to help and support Warehouse Manager in o rganising and supervising the Warehouse team to ensure that all items of an event/campaign are suitably protected for the movement from our production facility to their end destination, correctly collated and shipped on the correct date and service. You are required to pack, collate, wrap, load/offload goods yourself together with overseeing other members of the department to ensure that all adhere to Health & Safety guidelines specifically around manual handling and operations of a forklift and processing all tasks according to the Account teams requests. You will work closely with Account, Production and Logistics teams to ensure all projects are delivered and all requirements and needs of the clients are met and exceeded. Working within this extremely busy and challenging department you will be tasked with: • In absence of Warehouse manager, manage and oversee the Unit and execute all required tasks. • Following approved process of items packaging, labelling, collation, loading and off-loading. • Booking all overnight deliveries (preparation of all requests and paperwork). • Operating forklifts for load/offload and move pallets and goods across the floor and in the yard. • Ensure that all department members are following all appropriate ways of working and procedures for each task and ensuring that quality processes are met and followed. • Liaison with production and account teams to allow for timely availability of graphics for collation and despatch responding to specific logistics and collation requests or updates from the rest of the Wasserman Live business. • Management of the logistics floor area and outside yard space to ensure that it’s a safe, clean tidy and workable environment. The Skills and Experience you will need: • Excellent written and verbal communication skills. • Enjoy being on the phone and forging and maintaining relationships. • You will be an out-going, o rganised, capable, friendly and helpful. • Excellent ability to project manage, problem solve and have fantastic organizational skills. • Effective time management skills with the ability to work to multiple deadlines. • Able to multi-task and prioritise (working across numerous activities at a time). • Stress resistance and ability to work under pressure. • Experience managing a team, keeping others motivated, engaged and on task. • Good computer skills, particularly with Excel and MS office suite. • A stickler for processes, great attention to detail, to ensure right first time. • You will take pride in your work, remaining focused, calm and motivated. • Able to report and provide precises information for management on request. • Health and Safety trained. • Forklift licence Wasserman does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.