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Systems controller / container planner

Ipswich
Systems controller
Posted: 11 August
Offer description

Description Role Overview We are currently recruiting for a Systems Controller within the Stock & Systems Team. Working weekly rotational shifts of earlies and lates plus every 3rd Saturday from 6am to 2.30pm, this role is central to the planning and coordination of inbound containers and the effective allocation of labour to ensure smooth, uninterrupted operations. You'll take ownership of the daily container plan, ensuring efficient scheduling, prioritisation, and turnaround of containers to support warehouse flow. A key part of your role will be the strategic distribution of labour, ensuring that resource plans are aligned to workload across bays and shifts. In addition to managing containers and labour, you’ll support automated systems performance, coordinate stock processes, and maintain clear communication with both internal teams and external partners. Your ability to anticipate operational demands and proactively allocate both people and physical space will be critical to the success of this position. How Will You Contribute? Container Planning & Yard Management Own and deliver the daily container plan, ensuring containers are scheduled based on operational priority. Produce detailed resource plans to assign labour (gangs) effectively to container activities. Prioritise container allocation to bays, adjusting dynamically based on business needs. Manage bay turnover by efficiently moving empty containers off bay and bringing new ones on. Allocate palletised loads to bays and coordinate live load trailer unloading. Liaise closely with shunt operations to balance inbound and outbound movement, optimising bay and driver utilisation. Labour Planning & Shift Preparation Plan and assign labour across all container and bay activities, ensuring full alignment with workload and shift patterns. Allocate PPT drivers effectively to support operational flow across the site. Conduct daily agency performance reviews to ensure labour standards are met. Take ownership of the core handballer devan count, ensuring accurate tracking and efficient deployment of manual resource. Produce the labour and bay plan for the next shift to support seamless handovers and readiness. Operational Support & Stock Flow Schedule outbound picks ahead of load-by times. Coordinate consolidation and shortfall management to protect outbound operations. Monitor and manage Co-pack workload, issuing picks where required. Investigate and resolve inbound stock discrepancies (over/under). Clear issue pallets from the ‘sin bin’ and manage NOK1 (rework) areas to prevent gridlock. System Support & Reporting Escalate system issues and performance faults promptly to minimise downtime. Manage account access for new users and process password resets. Oversee wearable and truck-mounted terminals, escalating faults to customer IT. Log outages and system disruptions for statistical reporting. Produce operational reports including: End-of-shift handover summaries Empty container reports (e.g. to Bridge) Weekly productivity and KPI reports Standards, Communication & Development Enforce process and scanning adherence across operational staff. Train and upskill team members (including admin and supervisors) on systems and RF gun use. Communicate shortages clearly with relevant teams for swift resolution. Manage and distribute the cleaning schedule for bays. Act as a key communication point between internal departments and external contacts to ensure seamless stock and container flow. What Will You Bring? Proven experience in container planning, labour allocation, or warehouse resource coordination. Strong understanding of warehouse management systems and operational flow. Proficiency with SAP and EWM systems. Ability to communicate clearly and influence across all levels of the business. Exceptional attention to detail and time management skills. Knowledge of handballer/container unloading operations. Analytical thinking and confident decision-making under pressure. Special Conditions Must be able to work a rotating shift pattern (earlies and lates), including every third Saturday. Apply Now! If you feel that you have what it takes to support Wincanton in delivering the best service, we would love to hear from you.

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Systems controller / container planner
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