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Booker • 97 Kingsway Dunmurry BELFAST • Apply by 07-May-2025
About the role
This is a Part Time Role
You will be expected to ensure our customers’ needs are exceeded at all times while working in various areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, managing stock, or picking deliveries, the opportunities are endless, but everything you do matters — ensuring our customers receive everything they came for, served quickly and efficiently.
We are looking for someone with a can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
What is in it for you
At Booker, we offer a great place to work and opportunities to advance your career, along with the following benefits:
* A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
* After 3 months, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for four days after each pay day, thirteen times a year. Additional discounts include 10% off at Tesco Cafe and 20% off all F&F purchases.
* 10% off pay monthly & SIM-only deals with Tesco Mobile, plus other deals throughout the year.
* Up to 30% off car, pet, and home insurance at Tesco Bank. Terms apply.
* Free eye tests when spending £50 or more, with 30% off glasses, contact lenses, and prescription sunglasses when spending £50 or more.
* 50% off health checks at Tesco Pharmacy.
* Exclusive discounts on RAC breakdown cover and other everyday savings, including a cycle to work scheme.
* After 3 months, eligibility to join our annual Save As You Earn share scheme, allowing you to buy Tesco shares at a discount.
* Retirement savings plan (pension), with Booker matching contributions up to 5%.
* Life Assurance providing death in service cover of up to three times your annual pay.
* Health and Wellbeing support, including Employee Assistance Programmes and Virtual GP services.
* A comprehensive holiday package.
Responsibilities
o Accurately picking and dispatching goods using a handheld terminal, and reporting discrepancies to the manager.
o Checking quality, shelf life, and ensuring packaging is robust for delivery.
o Providing high-standard customer service by processing deliveries efficiently and meeting targets.
o Dealing politely with delivery staff and responding appropriately to queries and complaints, escalating complex issues as needed.
Requirements
o A positive attitude and comfort working to meet pick rates.
o A passion for customer service and willingness to go the extra mile.
o Reliability, punctuality, and professional appearance.
About us
Booker is the UK's leading food & drink wholesaler, serving independent retailers, caterers, and small businesses from over 190 branches, eight distribution centres, and support locations across the UK.
Diversity, equity, and inclusion are core to our values. We welcome conversations about flexible working to support your individual needs.
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