We have exciting opportunities for Contact Centre Operatives to join our team within the Vistry Services Division. You can be based near any of our 26 regional offices, with a particular focus on supporting our Southern division. As a Contact Centre Operative, you will improve how the division handles incoming customer enquiries and enhance customer satisfaction by responding promptly and efficiently.
This is a high-volume call centre role, with an expectation of making or receiving roughly 10 calls per hour. You will also support Sales Consultants by booking viewing appointments and assist the sales and marketing teams to maximize the efficiency of sales consultants’ time, allowing them to focus on qualified leads.
The role operates on a rota basis from Monday to Sunday, with core hours from 9 am to 8 pm and 10 am to 5 pm on Sundays.
About Us
We build more than homes; we are making Vistry. As a responsible developer and award-winning employer, we live by our ethos of doing the right thing. Our values of integrity, caring, and quality guide us in developing sustainable communities across affordable and private housing. We work in a partnership-led way, and our renowned brands include Bovis Homes, Linden Homes, and Countryside Homes. Alongside Vistry Works, our manufacturing operation, and the support of Vistry Services, we are a UK Green Building Council member, a top five UK housebuilder, and a five-star House Builders Federation (HBF) customer satisfaction rated company. We have also received numerous awards, including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach.
Join us in making Vistry.
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Benefits
Enjoy 28 days of holiday plus all UK Bank Holidays. Options are available to carry leave forward and buy up to 5 additional days.
Pension
Eligible employees are auto-enrolled. You contribute 4%, and we contribute 6%. Salary Sacrifice options and the ability to increase contributions are available.
We also offer 2 paid volunteer days per year to give back to communities and charities.
Why Vistry
Joining Vistry is the start of building your career. We invest in your future with support and training to help you thrive and reach your potential. Our benefits include financial, lifestyle, health, and wellbeing perks, along with recognition incentives. We value you and everything you help us build as we make Vistry together.
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