About the Role
Are you ready to take the next step in your career and help lead a successful branch team? TOTAL Plumbing, part of the LBS Builders Merchants Group, is looking for a proactive and motivated Assistant Branch Manager to support the Branch Manager in the efficient, profitable, and customer-focused running of our branch.
What You'll Be Doing
You’ll play a key role in supporting the Branch Manager across all areas of branch operations, deputising in their absence. From managing daily activities and driving sales to supporting the team and ensuring excellent customer service, you’ll help make sure the branch achieves its targets and delivers a first‑class service.
Key Responsibilities
* Supporting the Branch Manager in overseeing the day‑to‑day running of the branch.
* Deputising for the Branch Manager as required.
* Assisting with stock control, purchasing, and merchandising.
* Driving sales opportunities and helping grow the customer base.
* Building and maintaining strong relationships with customers and suppliers.
* Supporting financial targets, cash collection, and profit improvement.
* Motivating, coaching, and developing staff.
* Ensuring compliance with Health & Safety, HR, and company policies.
Qualifications
* Previous supervisory or management experience, ideally within the plumbing trade, retail, or merchanting sector.
* A strong focus on customer service and relationship building.
* Good commercial and financial awareness.
* Excellent communication and leadership skills.
* A hands‑on, proactive approach to problem solving and decision making.
Benefits
* Profit Share Bonus Scheme, Online discount portal including money off retail brands and holidays, Employee Care Helpline and access to a digital GP, staff discount scheme, Death in Service benefit, formal training and career progression opportunities.
Hours of Work
An average of 43.25 hours per week, Monday to Friday from 7.30am - 4.30pm, plus every other Saturday morning from 8.00am until 12.00pm.
Salary
Dependant on Experience
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