Welfare Benefits Adviser, London Borough of Lambeth
Hybrid Working - working in office for a minimum of 2 days per week
Salary: SO2: £41,580 p.a. rising in annual increments to £42,861 p.a. incl LW
Contract: 12 Month Secondment Opportunity / Fixed Term Contract and Full Time
About Us
It is an exciting time to join Lambeth Council. We have bold ambitions for the future of Lambeth’s communities and residents through our Lambeth 2030 Plan. Our One Lambeth Programme ensures we are connected by purpose in everything we do. We have recently refreshed our One Lambeth Values and Behaviours: Equity, Ambition, Kindness, and Accountability.
For more information, please review our One Lambeth Values and Behaviours page.
About the Borough
Located in the heart of South London, Lambeth is a diverse and vibrant community. We offer a dynamic environment with strong partnerships and opportunities to contribute to resident services.
With excellent local amenities and services, Lambeth provides a supportive setting for staff development and progression.
About the Role
We’re looking for a motivated, dynamic, enthusiastic, and innovative Welfare Benefits Adviser to join our established Welfare Rights Team, ‘Every Pound Counts@’, providing benefit advice to ill and disabled vulnerable adults who cannot access benefits services in the community.
As part of a busy team of benefit advisers, you will be responsible for providing benefit checks and assisting with all stages of the benefit process. The role requires expertise in benefits, with an empathetic and patient approach, as many of our clients have serious health issues and may require home visits. This is a core element of our service. The role involves partnership working as many people are referred by statutory services.
This post is exempt from the Rehabilitation of Offenders Act and will require an Enhanced DBS.
All About You
You will need an up-to-date extensive knowledge of welfare rights, benefits, rules, changes, and legislation. You will need to understand physical and mental health issues and how these affect an individual’s ability to claim and retain welfare benefits. You should be passionate about providing high-quality advice and able to work on your own initiative to manage a complex and diverse workload while also collaborating with others.
You will also need to show evidence of the following:
* Recent direct experience in giving detailed benefits advice and undertaking benefit checks, including knowledge of means-tested and non-means-tested benefits, disability benefits, and extensive knowledge of Universal Credit
* Excellent communication skills
* Experience of working to deadlines and providing high-quality written submissions for reviews
This post is exempt from the Rehabilitation of Offenders Act and will require an Enhanced DBS.
We especially encourage applications from people from Black, Asian and Multiethnic communities. Lambeth will utilise the positive action provisions of the Equality Act 2010 to appoint a candidate from underrepresented groups where there is a choice between two candidates of equal merit.
How to Apply
For detailed qualifications and requirements, please review the job description and person specification in the hyperlink below. If you’re interested in this opportunity, click the apply button and complete an online application. In your supporting statement, demonstrate how you meet the shortlist criteria marked with an 'A'. We operate an anonymised application process, so remove personal details when uploading your CV and personal statement.
At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here. We actively support applications from Lambeth Care Leavers.
Timelines
Advert close date: 11:59pm on Sunday 12 October 2025. Interviews: Week Commencing 20 October 2025.
Benefits
* Participation in staff networks: Black, Asian, and Multi-Ethnic; LGBTQ+; Disability; Young Professionals; and Women's
* Generous annual leave starting at 27 days, increasing to up to 35 days
* Membership in the Local Government Pension Scheme
* Hybrid Working
* Employee Assistance Programme
* Occupational Sick Pay
* Discounts at local restaurants and Active Lambeth Gyms
* Learning and Development opportunities, including Apprenticeships
* Cycle to Work Scheme
* Secure Bike Storage facilities at Town Hall and Civic Centre
* Trade Union Membership
We believe in rewarding our staff and are committed to safer recruitment and equal opportunity.
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