Clinical Care Coordinator
Lancashire & South Cumbria NHS Foundation Trust
The closing date is 11 November 2025
Are you calm under pressure and passionate about making a difference in your community?
We are seeking a Triage Clinical Care Co-ordinator to join our Care Connexions team, providing timely support to people experiencing health or social care crises in their own homes.
About the Role
The post holder will support the triage processes and allocation and co‑ordination of the clinical response for Care Connexions. You will provide clinical support to the care co‑ordinators, supporting them to triage appropriately and safely and ensuring seamless co‑ordination of services. You will support timely access to hospital avoidance services including 2‑hour Urgent Community Response, Virtual Wards, Home First Service and third‑sector services.
Working Hours: 37.5 Hours over a 7-day working week covering 8 am‑8 pm.
Main duties of the job
The post holder will support the triage processes and allocation and co‑ordination of the clinical response for Care Connexions. They will provide clinical oversight and support to the triage practitioners, support them to triage appropriately and safely, and ensure seamless co‑ordination of services. They will support timely access to hospital avoidance services including 2‑hour Urgent Community Response, Virtual Wards, Home First Service and third‑sector services. They will have experience working across Health and Social care settings and an understanding of hospital avoidance services to ensure the right services are deployed to best support the needs of the patient.
About us
Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.
The Trust also provides a range of physical health and well‑being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.
Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work‑life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours, flexi‑time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.
Education / Qualifications
* Appropriate Professional Registration.
* Diploma or Degree in Nursing or Health related subject.
* Evidence of continuing professional education or development in area of speciality.
Knowledge
* Specialised knowledge in discipline to ensure effective and accurate triage and assessment of patients.
* Significant experience in working in a MDT environment, liaising with multiple service providers ensuring appropriate care provision and planning.
* Post‑degree learning and experience in relevant area.
* Evidence of leadership experience and learning.
* Awareness of recent advances within NHS.
Experience
* Evidence of continuing development in relevant area.
* Experience of community working.
* Experience of working within a team.
Personal Attributes
* Flexibility to meet the service needs.
* Have the ability to work in a non‑judgemental manner.
* Conscientious and self‑motivated.
* Have the ability to work on one's own initiative and to obtain support and advice when needed.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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