As a key figure in driving store success, the Deputy Manager plays a pivotal role in maximising profit and leading the team to deliver exceptional customer service.
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The ideal candidate will have proven experience in retail management, with strong leadership and team management skills. Excellent communication and interpersonal skills are essential for building a cohesive team and fostering an inclusive culture where every individual can thrive.
Beyond their technical expertise, the successful candidate will be customer-focused, with a passion for delivering outstanding service and ensuring a seamless shopping experience.
The Deputy Manager will work closely with the Store Manager to set priorities, drive actions, and measure progress against key performance indicators (KPIs). They will also be responsible for upskilling the team through on-the-job coaching and continuous conversations.
To excel in this role, the successful candidate must be able to manage competing priorities, think critically, and make informed decisions that align with business objectives. Strong problem-solving and decision-making abilities are essential for overcoming obstacles and driving growth.
In return for your hard work and dedication, you can expect a competitive benefits package, including:
* 15% discount in all stores
* 33 days holiday (including Bank Holidays)
* Christmas vouchers – increasing with length of service
* Refer a Friend scheme
* Christmas saving schemes
* Long service awards
* Option to join a healthcare plan
* Grocery Aid for free and confidential financial, emotional and practical support