Overview
We are seeking a highly motivated and experienced Account Director to join our team. As an Account Director, you will be responsible for establishing a book of new clients and managing renewal portfolios, providing quality service, and meeting client demands to achieve optimal profitable renewal retention and growth. This is a fantastic opportunity to join a dynamic and growing company in the insurance industry.
How you'll make an impact
* Manage client, prospect, and introducer relationships; grow the book and existing accounts by providing appropriate insurance and risk management solutions.
* Negotiate with insurers to obtain terms that match customer requirements.
* Manage workload to effectively service client relationships and ensure placements are completed within deadlines.
* Keep client information and sales plans up to date.
* Provide realistic plans and forecasts on customer performance.
* Establish and manage a sales pipeline of potential clients.
* Analyze sales data to identify patterns and trends.
* Proactively seek commercial opportunities and partnerships.
* Promote and sell additional applications and services to clients.
* Identify new sources of profitable business, including cross-selling.
* Work closely with Account Handlers and Brokers to negotiate terms and conditions.
* Handle internal and external queries from colleagues or underwriters.
* Ensure premiums are paid according to credit control policies.
* Follow internal policies, procedures, laws, and regulations, focusing on client-centric service.
About You
Qualifications
* Cert CII/Dip CII/Advanced Dip CII (Chartered Insurance Institute qualifications) desirable.
* Educated to degree standard or equivalent is desirable.
Technical Knowledge
* Good knowledge of general insurance products, services, and classes, including legal principles and risk practices.
Experience
* Previous experience in an Account Executive or Broker role, comfortable with targets.
* Negotiation and influencing skills with stakeholders.
* Strong rapport-building abilities.
* Risk prioritization and workflow management skills.
* Knowledge of client markets and insurance networks.
* Ability to interpret information for growth opportunities.
Skills/Other
* Strong interpersonal and negotiation skills.
* Persistent, proactive, and motivated.
* Effective communication skills for diverse audiences.
* Excellent planning and analytical skills.
* Comfortable with ambiguity and decision-making at senior levels.
Compensation and Benefits
In addition to a competitive salary, we offer a range of benefits, including:
* Minimum 25 days holiday plus bank holidays; option to buy extra days.
* Defined contribution pension scheme with Gallagher contributions.
* Life insurance (4x salary, up to 10x possible).
* Income protection (up to 50% of income).
* Health cash plan or private medical insurance.
* Additional benefits such as volunteering days, employee stock purchase plan, share incentive plan, critical illness cover, gym discounts, season ticket loan, and more.
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