About The Role
As our Returns Operative, you will ensure that the depot always runs smoothly and you will work very closely with our Drivers as they return to the Depot, dealing with any issues that might arise.
Our Returns Operative will provide on-going support to our Drivers making sure that all deliveries throughout the day are completed, on time, every time, whilst remaining legally compliant with Transport legislation and Working Time Directives.
Salary: £13.00 per hour / £27,209.01 per annum
Hours: 4 on 4 off / 9:00am-21:00pm (40.25 hours per week)
Job Type: Full time and permanent contract
Location: Unit 3, Total Park, Pontefract Lane, Leeds, LS9 0DR
Here's What You Can Expect To Be Doing
De-brief all returning vehicles to the depot
Checking for any damages and safety issues
Communicating with Drivers regarding the daily runs and dealing with any issues
Reporting any defects
Managing VOR’s
Downloading camera footage taken from the vehicles and tachograph machines
Liaise with our vehicle management unit, subcontractors and Drivers
A Few Things About You
An understanding of transport legislation and logistics operation
Able to build good relationships with people even when under pressure
Challenge any vehicle issues or damages with our Drivers
Able to make decisions in the absence of the Depot Manager to drive performance and service
React quickly to information and be able to solve problems independently
Good communication skills both verbally and written
Competent use of Microsoft, particularly Excel
A Bit About Us
When it comes to appliances and electricals, we’ve got the lot. Washing machines? Yep. TVs? Check. Laptops? Absolutely. Everything except doorbells (just kidding, we’ve got those too).
We’re known for helping our customers brilliantly - and it’s no different for AOers. We care about more than what’s on your CV, because together we can do extraordinary things.
Our Benefits
24 days holiday
At least 5% contribution pension scheme
Healthcare Cashback Scheme
Exclusive Staff Discount
Enhanced Maternity, Paternity and Adoption Packages
Expression of wish service
Make a difference days (x2 fully paid charity days a year)
Share-save Scheme
To see all our benefits and perks, visit our AO Benefits page