Being a Business Manager brings with it diverse day‑to‑day activities. You will inspire and motivate your small team to be the best they can every day. Through your leadership you will develop the team to deliver our customer‑engagement approach and create strong connections with our customers, encouraging them to identify and maximise sales opportunities. You'll be empowered to take accountability for driving your business, thinking outside of the box, and using your networking skills to connect with external partners to recruit new customers while engaging existing customers and securing brand loyalty for both NARS and you as an Artist. We will provide all the tools you need to achieve your goals and you will partner closely with your Area Manager, Education and HR to build a business plan that will drive those KPIs across your team and deliver results.
Responsibilities
* Inspire and motivate the team to deliver outstanding customer engagement.
* Develop the team to identify and maximise sales opportunities.
* Take accountability for driving your business and achieving KPIs.
* Use networking skills to recruit new customers and secure brand loyalty.
* Partner with the Area Manager, Education and HR to build and implement a business plan.
* Coach, develop and lead a small team to meet sales targets and KPIs.
Qualifications
* Retail management experience.
* Strong experience in artistry, ideally with a qualification.
* Excellent communication skills and ability to engage with the Area Sales & Education Manager on business performance.
* Ability to drive KPIs and sales targets within the team.
* Experience in coaching and developing others.
* Right to live and work in the UK.
Role Details
Business Manager – NARS – Selfridges Trafford Centre, Manchester. 37.5 hours over 5 days, maternity cover contract. This role is in a fast‑growing brand that values artistry and future focus.
Benefits
* 30 days holiday, including bank holidays, increasing with service.
* Generous discretionary commission scheme.
* Contributory pension scheme – 5% employer contribution.
* Generous product allocation & discount.
* Enhanced parental allowance.
* Life Assurance up to twice your salary.
* Employee referral bonuses.
* Access to Retail Trust.
* Annual performance and development reviews.
Equal Opportunity
We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, sexual orientation, disability or religion, and are proud to promote a culture that supports and appreciates people from all backgrounds. We are approved as a disability‑confident employer and provide flexible working, part‑time arrangements and adjustments to ensure the best experience at work. If you need any support or adjustments during your application, please let us know and we will be happy to support you.
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