Fait Trading officer x 2
Permanent
Full Time - 36 Hours
PO2 - £46,968 - £50,085
An exciting opportunity has arisen to join Enfield Trading Standards. We are recruiting a Fair Trading/Trading Standards Officer(s) to help support and deliver on our Council Priorities. As a Council, we are committed to improving our Borough for our residents, businesses, and visitors.
Working within a small team, the post holder will be expected to undertake the full range of trading standards duties. This will involve the investigation of complaints and preparation of criminal prosecution files across all trading standards disciplines including rogue traders, product safety; fair trading; vapes; age related sales, intellectual property; and metrology control (where qualified).
Essential Qualifications, Skills and Experience
IT skills-you need to be confident in using computer systems, including MS Office software are essential.
Customer care-you will have the ability to deal sensitively with residents, businesses, councillors, and other statutory bodies with the highest standard of customer care in potentially confrontational situations.
Social competence-you have excellent people skills and have a pragmatic approach to problem solving and conflict resolution. You must be able to communicate clearly and concisely.
Qualification- You must hold the DCATS or equivalent qualification relating to Trading Standards.
Contact Details -
If you would like to know more about the role, please contact Naveen Kanji, Principal Trading Standards Officer on 020 8132 0573
If you have any difficulties accessing this information, please contact Farida Uddin on 0208 132 1027 or email farida.uddin@enfield.gov.uk
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV.
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more.
Why it's great to work for Enfield Council:
* An excellent pension through the Local Government Pension Scheme (LGPS).
* Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas.
* A blend of remote and office based working for most roles.
* Interest free season ticket loan repayable over three or ten months.
* Career development and learning experiences from a range of training courses and learning methods.
* Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family.
* Health and leisure discounts and tax-free bikes for work.
* 1 month's paid sabbatical for registered Social Workers working in Children's Social Care.
We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment.
If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered.