Job Description We are seeking an experienced Housing Officer on a temporary contract for a minimum of 8 months in Liverpool, with hourly rates up to £25 per hour.
This is a full-time office based role with no hybrid working and will require flexibility to attend evening meetings on occasion once every couple of weeks.
Key responsibilities:
Delivering general housing & tenancy management across a designated patch of 400+ general needs/sheltered properties including lettings, voids, arrears and low level ASB management
Preparing reports for committee meetings, attending where required and providing general administrative support to customers
Assisting with rent queries, benefits support and tenancy sustainment
Working in partnership with external agencies, other housing associations, local authority and various key stakeholders
Assisting to log/chase repairs and maintaining property condition, health & safety and compliance
Supervising estate or scheme-based staff such as caretakers and wardens where required
What you'll need to succeed
Proven experience of providing housing/tenancy management services including dealing with low level ASB, rent arrears, lettings and void control
A good knowledge and understanding of housing legislation and best practice
A knowledge and understan...