Business support team member

Contract: Full time, Permanent Hours: Mon–Fri, Hybrid Working, Flexitime + 1 Day Home Working Per Week
Location: Blackburn & Bury
Salary: £28,000
Reports to: Business Support Managers & Supervisors
About the RoleA fantastic opportunity has arisen for a Business Support Team Member to join a well‑established professional services firm. This is a key administrative position providing essential support across multiple departments, ensuring smooth internal operations and excellent service delivery to clients.The role is hybrid, split between the Blackburn and Bury offices, with flexibility to work one day per week from home. Initial training will be based primarily at the Blackburn office. The position is ideal for someone with strong administrative experience who enjoys working in a fast‑paced, professional environment.
Key ResponsibilitiesFirmwide Administrative Support

Deliver day‑to‑day administrative support to teams across the firm.

Carry out client-facing administration, including onboarding and document preparation.

Manage printing, photocopying, binding and general administrative duties.

Support with mailshots, bulkmunications and firm‑wide tasks.

Assist with workflow management and maintain high attention to detail.

Document Production & Office Support

Prepare draft invoices and credit notes when required.

Produce engagement letters, client correspondence and finalised account packs.

Maintain accuracy in all document formatting and client documentation.

Reception & Client Interaction

Provide reception cover during busy periods, annual leave and sickness.

Greet visitors and handle telephone enquiries professionally.

Ensure a positive and polished client experience at all times.

Team & Operational Support

Work collaboratively with Business Support Managers and Supervisors.

Carry out general office tasks to ensure smooth team operations.

Support operational projects and ad-hoc tasks across the business.

Opportunity to develop into PA‑level responsibilities as confidence and skillset grows.

Who We’re Looking ForExperience

Previous administrative or business support experience, ideally within a professional services environment.

Strong understanding of office systems, document processes and client service fundamentals.

Skills & Attributes

Excellentmunication skills, both written and verbal.

Highly organised with a strong eye for detail.

Confident multitasker who can work under pressure and to deadlines.

Positive team player, proactive andfortable using initiative.

Passion for delivering exceptional client service.

Working Pattern & Benefits

Hybrid role split between Blackburn and Bury offices.

One day per week working from home.

Flexitime available.

Supportive, collaborative working environment.

Strong focus on personal development with mentoring opportunities.

Regular performance reviews and ongoing training.

Development & ProgressionThe firm ismitted to long‑term employee development, offering:

Continuous learning opportunities

Networking and presentation skills training

Mentoring support

Clear pathways for progression within business support and wider operational teams

#4781422 - Adam Hamer