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Pre-sales customer solutions engineer - global legal tech saas. remote

Little London (DN41 8)
Permanent
VoiceWorks
Solutions engineer
€50,000 a year
Posted: 15 December
Offer description

Solutions Engineer – Legal Tech SaaS Leader

Ready to bring your technical expertise to a role where every conversation, every demo, and every solution truly makes an impact? At Actionstep, a fast-growing global SaaS company reshaping mid-size law firms, we’re looking for a Solutions Engineer who thrives at the intersection of technology and customer success.


Role at a Glance

* Solutions Engineer, Hybrid – London (King’s Cross) with travel to client sites as required
* Competitive salary and bonus possibilities
* Great benefits & perks


Team

Sales Team


Key Responsibilities

* Dive deep into customer challenges, translate complex ideas into clear, compelling solutions, and shape the future success of every firm you engage with.
* Showcase the full potential of Actionstep, partnering closely with Sales to craft unforgettable demos, build confidence and drive meaningful adoption.
* Blend problem‑solving prowess with technical expertise to guide customers from discovery to implementation.


Qualifications

* Bachelor’s degree (or equivalent) in a relevant field, or equivalent experience.
* Proven experience in sales engineering or technical pre‑sales within tech.
* Strong communication and presentation skills; able to explain complex accounting concepts to all audiences.
* Strategic thinker with strong problem‑solving abilities.
* Willingness to travel for on‑site customer work.
* Comfortable using Office 365.


Desirable

* Experience with Salesforce.com.
* Knowledge or exposure to the legal industry.


Personal Skills & Competencies

* Independent and team‑oriented.
* Strong multitasking, workload and time‑management skills.
* Excellent communication and interpersonal skills.


What We Offer in Return

* Further development of sales technique with support and sponsorship from sales leadership
* Flexible working and unlimited leave
* Competitive salary and bonus possibilities
* Pension contributions
* Private medical, dental and life insurance
* Socials, lunches and team‑building events
* Outstanding office in Kings Cross with free barista‑made espresso and free beer on tap
* Relaxed, friendly team who genuinely care and trust one another
* Fantastic training and development opportunities


Seniority Level

Entry level


Employment Type

Full‑time


Job Function

Engineering and Information Technology


Industries

Civil Engineering


Application

Apply now and help us build the future of legal practice management. Actionstep is the place to do your best work – supported, empowered, and surrounded by people who genuinely care.

We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

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