Job Title: Library Support Assistant (University of Worcester Students Only)
Please note: This role is only available to current University of Worcester students.
Library Services provides a range of services to staff and students, including online resources, physical library materials, photocopiers, IT support, printing, inter-library loans, and access to IT facilities. The management team includes the University Librarian and section Team Leaders. This post is within the Hive Front of House team, reporting to a Hive Duty Manager, who reports to the Library Services Manager.
This role involves supporting users with digital enquiries related to library services and events. It is not based around the University term-time; successful candidates will work throughout the year with flexible hours negotiated around their educational commitments. The role offers 18.5 hours per week, including weekend and evening shifts, on a fixed-term basis of 24 months.
We seek organized, confident individuals with a strong interest in customer service and IT support, and an aptitude for learning new IT applications and delivering training.
Working Hours and Environment
The Hive is open from 8:30 am to 10:00 pm, 7 days a week, excluding Bank Holidays and University closure days.
Benefits
* 32 days of leave per year (pro-rata), including bank holidays and closure days
* Attractive pension scheme
* Staff retail benefits
* Wellbeing support via Employee Assistance Programme
* In-house training and development
* A friendly, inclusive, and supportive environment
From 1st July 2025, the salary will increase to £23,749 - £23,961.
For informal queries, contact Stephanie Jones at stephanie.jones@worc.ac.uk.
Please note: This post does not meet the minimum salary requirements for visa sponsorship under the Skilled Worker Route. We cannot consider applicants requiring sponsorship to work in the UK.
Additional Information
Job Description, Person Specification, and application details are available online. We value diversity and promote equality at all levels.
#J-18808-Ljbffr