East of England Community Health and Care NHS Trust
Community Technician
The closing date is 01 June 2026
We are looking for a highly motivated Community Technician to join our Community Nursing Team based in Aylsham, Drayton, Coltishall and Reepham areas. Working in the rural and picturesque North Norfolk area our team delivers services for patients in their own homes. For this reason a valid driving licence and access to a vehicle which is insured for work purposes is essential.
Main duties of the job
* Collection of blood samples from patients in accordance with agreed procedures.
* To ensure blood samples taken from patients are correctly identified by using the labels provided on the ICE forms, or clearly writing on the label in line with requesting services guidelines as appropriate.
* To ensure any capillary blood sampling for International Normalized Ratio (INR) is carried out in accordance with Norfolk Community Health & Care standard operating procedures.
* To undertake ECG's in accordance with policy.
Job responsibilities
* To ensure that where blood samples need to be sent off for analysis, they are delivered to the nearest site in time for that days collection.
* To report any concerns with regard to patients or colleagues to the senior registered nurse for that area.
* To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users.
* Establishing good working relationships with all Trust staff.
* To print off own blood requests using the ICE system.
This role is key to the on-going development of the locality. You will eventually be working in an autonomous capacity seeing a group delegated patients in their own homes. Current experience working in a community setting would be beneficial but is not essential.
Your role will be key to integrated working within the community team which consists of community nurses, community matrons, therapists, assistant practitioners, other health care assistants and other phlebotomists. You must demonstrate that you can undertake appropriate assessment of patients in their own home, manage care plans and deliver treatment within a multi-disciplinary team.
IT skills will be essential within this role. Training in IT systems for this role will be undertaken as part of a comprehensive induction programme. You will be working in a team setting and would be expected to feedback any concerns to senior members of the team and be an effective team player.
Person Specification
Qualification
* GCSEs grade C or above in English, Maths and Science or equivalent evidence of ability to study and undertake phlebotomy training.
* Experience of working within a care setting.
Communication
* Good interpersonal skills.
* Able to communicate effectively using the English Language.
Experience
* Experience of dealing face to face with members of the public.
* Experience of working within a care setting.
* Phlebotomy experience training.
* Ability to manage stressful situations.
* Be a team player.
* Responds positively to change.
Personal attributes, behaviour
* Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people.
* Able to prioritise.
Other
* Must hold a full and valid driving licence.
* Access to a vehicle to travel to patients in the community.
* Highly motivated.
* Able to provide high standards of care.
* Empathy and sensitivity.
* Ability to use own initiative.
* Good observational and reporting skills.
* Work flexibly to accommodate patient/service needs.
* Good basic IT/standard keyboard skills.
* Knowledge of SystmOne.
* Aware of issues in community and health care.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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