The Role - Commercial Director
An established and fast-growing service-led organisation operating within the UK food and fresh produce sector is seeking a strategic Commercial Director to join its executive leadership team.
With annual revenues exceeding £100m and a significant multi-site footprint across Kent, this business partners with major customers to deliver high-quality, value-added service solutions in a fast-paced, operationally complex environment.
This is a pivotal senior role reporting directly to the MD.
The Opportunity
As Commercial Director, you will be accountable for the end-to-end commercial service provision cycle across a diverse customer base. You will drive strategic growth, protect and enhance margin, and strengthen senior-level customer relationships whilst leading cross-functional collaboration across Operations, Supply Chain and Customer Service.
This role requires a customer-first mindset combined with strong commercial governance, financial rigour and the ability to deliver scalable, profitable service models.
Key Responsibilities
1. Develop and execute the commercial strategy aligned with business growth objectives
2. Own full customer lifecycle management: onboarding, service delivery, reviews, renewals and expansion
3. Lead cross-functional collaboration to deliver commercially viable, customer-centric service s...