Holiday Park Facilities Team (Live-in 2-person role) – Holgate's Silverdale
Location: Silverdale Holiday Park, Lancashire/Cumbria Border
Contract: Permanent
Salary: Competitive, based on experience
Hours: Full-time, including weekends and bank holidays
Reports to: Park Manager
About Holgates Silverdale
Nestled on the edge of Morecambe Bay, Holgates Silverdale is our flagship park, offering a blend of natural beauty and top-tier facilities. Family-owned since 1956, we pride ourselves on delivering exceptional holiday experiences. Our team is dedicated to maintaining the highest standards of cleanliness and hospitality.
Role Overview
As a Cleaning Couple, you'll be integral to our site team, ensuring that our accommodations and facilities are maintained to the highest standards. This role requires a dynamic duo capable of working efficiently both independently and collaboratively.
Key Responsibilities
* Facility Maintenance: Regular cleaning of on-park facilities, including restrooms, communal areas, and leisure amenities and external areas.
* Inventory Management: Ensure all accommodations have accurate inventories and are stocked with necessary amenities.
* Safety Checks: Inspect appliances and safety equipment (e.g., smoke detectors, fire extinguishers) during each clean, reporting any issues promptly.
* Guest Relations: Deliver exceptional customer service, addressing guest needs and ensuring a pleasant stay.
* Lost Property: Handle and report any lost property items in accordance with company procedures.
* Health & Safety Compliance: Adhere to COSHH regulations, risk assessments, and health & safety guidelines, including the use of appropriate PPE.
* Team Collaboration: Work closely with the Housekeeping Manager and other team members to ensure smooth operations.
Ideal Candidates Will Have
* Experience in housekeeping or cleaning roles, preferably within the hospitality industry.
* Strong attention to detail and a commitment to high standards.
* Ability to work efficiently both independently and as part of a team.
* Excellent communication skills and a friendly, approachable demeanor.
* Flexibility to work varied hours, including weekends and bank holidays.
* Reliable transportation to and from the park.
What We Offer
* High-quality accommodation in a beautiful part of the country.
* Part of an award winning team with pride in providing 5* holidays
* Free gym membership for yourself and free use of our leisure facilities for yourself and your immediate family*
* 20% discount on holidays booked with Holgates at any of our 10 parks*
* Complimentary tea, coffee, and soft drinks for all staff whilst on duty and 50% off food for all staff and their immediate family!*
* Uniform provided
* Company Pension
* Terms and conditions apply
How to Apply
If you&aposre a dynamic couple passionate about maintaining high standards and delivering exceptional service, we'd love to hear from you. Please submit your CV and a cover letter detailing your experience and why you're the perfect fit for this role.
Join us at Holgates Silverdale and be a part of a team that values excellence, teamwork, and creating memorable experiences for our guests.
Note: This job description is intended to provide a general overview of the responsibilities and requirements of the role. Duties may be subject to change based on operational needs.
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