About the role
As a key member of the National Accounts team, you will play an instrumental part in delivering exceptional levels of service to this key Public Sector contract, working closely with our partner DHL, & Customer HMPPS (Her Majesty’s Prison & Probation Service).
To be successful in this role you will need to be able to prioritise a varied workload, have good PC skills and a sound working knowledge of Excel. In addition you need to have a good level of numeracy, be detail conscious as well as analytical in your approach to problem resolution.
You will be contracted to work 38hrs per week across 5 days, flexibility will be required to include Bank Holiday cover.
Role Responsibility
Reporting to the Contract Manager the role of Solution Analyst is responsible for the provision of MIS Reporting information and follow up action that supports key activities. You will ensure that robust day to day controls are in place for availability & stock management, in line with key KPI targets.
You will need
Excellent Excel skills - Pivot tables, V-lookups is essential.
You will need to be an effective communicator at all levels as you will be required to liaise with a wide range of internal and external contacts to deliver excellent customer service at all times.
Working in a busy environment you will need to be highly organised, resi...