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Receptionist

Jersey
Permanent
Platinum Recruitment Consultancy
Receptionist
€28,000 - €28,800 a year
Posted: 4h ago
Offer description

Receptionist - £28,800 & excellent staff perks & accommodation
Join a luxury hotel in Jersey, Channel Islands with career development and fantastic team benefits.

A fantastic opportunity has arisen for a Receptionist to join a prestigious hotel in Jersey, Channel Islands. This beautiful property is known for delivering exceptional service and providing guests with a truly memorable experience.

As a Receptionist in Jersey, Channel Islands, you'll be the welcoming face of the hotel, ensuring every guest receives a warm, professional and efficient service from arrival through to departure. This role offers the chance to develop your hospitality career in a supportive environment where progression and personal development are genuinely encouraged.

What's in it for you?

You'll enjoy a range of excellent benefits including:

Salary at £28,800
Staff accommodation available (subsidised)
40 hours per week over a 5-day working week
Your birthday as an additional paid day off
Free meals while on duty
Uniform provided and laundered
Investment in your professional development
Staff discounted staycations, spa treatments and restaurant experiences across the group
Christmas 2026 guaranteed as holidays
Opportunities to progress and develop your hospitality careerKey Responsibilities

As Receptionist, you will be responsible for delivering exceptional front of house service, including:

Welcoming guests and ensuring they receive friendly and efficient service
Handling calls, emails and enquiries promptly and professionally
Passing messages clearly and efficiently to the relevant departments
Maintaining accurate guest profiles within Protel in line with GDPR
Supporting sales of hotel facilities including food, beverages and experiences
Managing reservations and entering bookings accurately into Protel
Preparing confirmation letters, menus and other guest correspondence
Ensuring all departments receive relevant reports and updates throughout the day
Handling guest queries or complaints, escalating when required
Maintaining high standards in the reception area and ensuring equipment is well maintained
Processing guest departures, balancing floats and completing banking at the end of shiftWhat we're looking for

Our client is seeking a friendly and organised Receptionist who enjoys delivering outstanding guest experiences:

Previous reception or front of house experience within a luxury hotel environment
Excellent communication and customer service skills
Strong organisational skills and attention to detail
Ability to manage guest enquiries calmly and professionally
Confident using reservation systems (experience with Protel is beneficial)
A team-focused approach with a passion for hospitalityIf you're looking for your next step as a Receptionist in Jersey, Channel Islands, this could be the perfect opportunity to grow your career in a truly special setting. Apply now to be considered.

Job Number │ (phone number removed) / INDFOH
Location │ Jersey, Channel Islands
Role │ Receptionist

Platinum Recruitment is acting as an Employment Agency in relation to this vacancy

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